When i open my printer it says wrong cartridge but they are there since a few months. please help me thank you very much

Often times. the cartridge is not seated properly, so take out the cartridge and put it back in again. Make sure it clicks in place. Also, make sure that the protective tape is removed from the ink ports on the new cartridge..

If this does not work, do a reset by holding down the power button on the printer for a few seconds. Remove the power cord from the printer and wait a few minutes before plugging the printer back in and turning on the power.

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Thanks,

Brian

You should reset the printer.

Please reset the printer

1. Turn off your printer
2. Press and hold the STOP/RESET button
3. Press and hold Power ON button
4. While holding the Power ON button, release the STOP/RESET button
5. While holding still the Power ON button, press twice the STOP/RESET button
6. Release the Power ON button
7. Wait until it display an "idle" message. It will take about a minute.
8. When "idle" appear, open the top cover to expose the cartridges.
9. Lift up the cover for cartridge holder and take out both the black and color cartridges
10. Return the cover of cartridge holder and turn off the printer
11. Return the top cover and turn on the printer again
12. After the printer initialize, return the cartridges.

1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button the the printer is restarting.
3. Wait for a few seconds

I had same problem of wrong cartridge error on canon multipass 700. I read some of this site's remedies and tried them. First I realigned printer head , then I removed cartridges and cleaned the place where the cartridge sits at bottom with 1 alcohol soaked q-tip ( 1 for each color) and reinserted the cartridges again. Left the printer off for a few days. When I turned on printer , It warmed up and the wrong cartridge message was gone and I was able to print again. Wow! Thanks again for all your help.

Click Here!! For my how-to on how to fix clogged printer cartridges.
If that still doesn't help, Try printing a 'test page' in your printer settings.
If that still doesn't help.... Replace!!

Hope this helps!!



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Wrong cartridge means that the printhead has gone bad. QY6-0064-000 around $40.00

With printer OFF:
Open the back door and rotate the main wheels until the cartdrige carrier unlocks.
Open the main cover, and slide the cartdrige until you reach it good enough.
The rest, nobody can help via interntet, i'm sorry, it just takes skill and patience to kill it out.
Take care not to cut or damage the connectors.

Have any of you tried to uninstall and reinstall the printer? It's possible something this simple might just solve your problem. Let us know.

There can be problems with the cartridge itself...check the cartridge number with the original cartridge (ex :- 27)...

You can try
# wipe the cartridge circuit board with a dry cloth (can have dirt)

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You need a new logic board