Our Franke Flair is well cared for! Has been cleaned and descaled regularly. Today the machine won't move past PLEASE WAIT. I can 't hear it warming up either.

Have you descaled the coffee maker? A water path clogged with calcium buildup will not allow the water to pass through quickly enough and cause s starvation flow.

I am a Franke technician. After and possibly during the descale, because probably you haven'nt done it in a long time, steam was able to escape through the fittings as the limescale damaged the silicone rings beforehand. The steam damaged the klixxons or the thermoblock itself. You will need one of us unfortunately....

Yes that is a good guess.

looks like your machine is not heating up one of the boilers.
on every boiler you have 2 thermic fuses and probably one of those is broken.

I had a Franke Flair machine in an airport business class lounge. We had a steam wand blocked for safety reasons. Check out the video in the link.

https://www.google.com/search?q=Franke+flair+unblock

..

Unplug unit to reset the settings completely...If you have the same problem call manufacturer to save time...

there is no reset switch, please wait on the display indicates the machine is heating . but the sensors are not registering the temp. this means either the thermoblock/s have failed (unlikely) there are upto 4 thermal fuses mounted on the thermoblocks . this is more likely the problem. any more info required please et me know

In my experience of that particular machine it is incorrect cleaning. You must use an enzyme solution to clean all the tubes and pipes to dissolve the heated and baked milk.

They also need regular servicing and are not without issues.

I had one in an airport lounge for 5 years.

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
Good Luck [email protected]

Then it is a problem with the flowmeter. This needs to be changed, please contact your local dealer.