Visit the below page, select appropriate operating system and install the Sony Shared library and Sony Notebook Utilities.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNNS135E&SelectOS=28
Also ensure that the services are started for VAIO Event services.
Press Windows logo key + R key to open Run window.
Type "services.msc" without quotes.
Locate the VAIO Event services from list and set it to automatic and started.
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