Sony VAIO - Recent Questions, Troubleshooting & Support

Try to start the system in safe mode and see if that works if so it is not the screen.
To enter safe mode press F8 during boot up after the bios screen.

Sony VAIO... | Answered on May 31, 2019

Look to see if your system came with a blu-ray dvd player. Cause according to the specs to your sysem it comes with a dvd+-rw drive which means it can play original dvds as well as movies on a dvd+r and dvd-r. Look for the blu-ray logo on the front of your drive. It should look like this:

If it doesn't have that logo then that means your drive can't play blu-ray. If it does have the blu-ray logo and its not playing those discs then you need either a software program that will play blu-ray or your blu-ray dvd player has a weak laser and the drive would nee to be replaced.

Sony Vaio FZ31M... | Answered on May 16, 2019

- This can be OS problem- or by just updating the graphics card driver may resolved the issue.
I accept donations for my free service Thankshttp://www.paypal.comsend it to paypal email:

Sony VAIO... | Answered on May 04, 2019

I'd reckon at 4.5 years you've had an extremely good run from your CDROM. You could always try a lens cleaner which you can get from any good music shop but judging by your unit's age you deserve a newer and faster Unit. Maybe a CD burner or even a DVD burner. They are much cheaper these days. My first single speed CDROM cost me $999.00 I can now buy a 52 speed CD Burner for $49.00 BMW

Sony VAIO... | Answered on Apr 01, 2019

See link:

Sony Vaio... | Answered on Mar 04, 2019

Did you upgrade to win10? Then you might need to download the older win7 drivers and load them, remove the win10 trackpad driver first then reinstall the win7 ones..
You can find them here Sony eSupport VGN FZ240E Drivers Software

Sony VAIO... | Answered on Feb 27, 2019

Follow these steps
First you should Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.
- Restart your computer and then press and hold F8 keys until you get Advanced Options menu screen.Use the arrow key to highlight Safe Mode, and then press Enter, your computer will boot automatically to safe mode.
If you able to start in safe mode then update your graphic drivers from the manufacturer site of your laptop
Let me know if it helps you.
Use system utility tool like RegInOut to remove unwanted files , fix registry and windows errors which causing blue screen

Sony VAIO... | Answered on Feb 19, 2019

mkv files are for HD movies that are pirated and reencoded - because of that they will run only on much better laptops than what you have: they need at least 2GB of memory and a dual-core processor.

Sony VAIO GRV550... | Answered on Jan 24, 2019 use the 2 drivers free install per day freature. it will help you for sure

Sony VAIO... | Answered on Jan 23, 2019

Looks like the OS is corrupted, but you can restore it by restoring to the previous date, for that you need the OS installation cd. Just insert the cd and wait for few munites to load files, then you will see the restoring option.
Hope this helps, thanks for using fixya!

Sony VAIO... | Answered on Nov 30, 2018

Hi dadisrad65,

I advise you to Check in the scanner file. It maybe recognized as a scanner. Since they both do the same function and are loaded in the same files sometimes.
I hope you turn it on.

Hope it helps.

Thank You for using Fixya.

Sony VAIO... | Answered on Nov 30, 2018


Thanks for asking Fixya !!!!

Remove the battery and connect AC adapter directly then press power button if it didnt turned on then the AC adapter or the DC jack is faulty ..



Sony VAIO... | Answered on Nov 30, 2018

This can be due to a dead cell in the battery pack,Could also be the charger is going bad or shutting off prematurely.

Please rate this a fixya

Sony VAIO... | Answered on Nov 30, 2018


Welcome to Fixya. To be able to fix the issue you need to press FN + Numlock key of your keyboard. The numlock key is on that's why number appears instead of letters. Numlock key is next to F12 button.

Thanks for using Fixya.

Sony VAIO... | Answered on Nov 30, 2018

If your laptop appears to boot up and the hard disk LEDflashes, then the problem is probably a back light fault. This can be a faultyinverter or a faulty CCFL lamp. Please click on this link and follow myinstructions to identify the fault and possible fix :-

Sony VAIO... | Answered on Nov 30, 2018

Not finding what you are looking for?

-3,970 questions posted

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Alun Cox

Level 3 Expert

2679 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Sony Computers & Internet

  • Forum

View Most Popular

  • Sony Computers & Internet