My magic jacck 401 error - Computers & Internet

Please check your internet connection and make sure your internet is not intermittent. monitor the dsl light on your modem and you should see SOLID green all the time. once it flashes green or flashes red that means you have intermittent connection

Uninstall the software. Then reinstall it.

This error usually shows up when magicjack does an update. You will need double check if you can log into my.magicjack.com if you can then you will need to reinstall the magicjack software and try again. If you cannot log in then there is an update taking place and you will need to wait it out.

Hope this helps

hello,
my brother had the same problem. the current upgrade.exe fixed it just click on the link below make sure magic jack is plugged in save the file and run the upgrade later. "http://upgrades.magicjack.com/upgrade/upgrade.exe "
hope it will work fine for you, it did fixed our problem. cheers

Error 401 means that you can't access a web site. To fully understand the error and how we need to try and help you fix this we need to know what HTTP Error 401 - you are getting.

Example: HTTP Error 401 - Unauthorized: Access is denied due to invalid credentials.

ok make sure your router is reconected unplug delet magic plug majic jack back in let download then it should reconect.

how to fix error401 of magic jack

Call Magic Jack support.
They are very helpful

401 error code is traditionally a access denied for a web page. Are you sure this is your router denying access or some other problem.

To rule out your router, connect directly to your modem (as you probably did to send this question). If, as I suspect, you are able to connect direct but not through the router, the simple fix is to do a hard reset to the router. Find the little hole on the back or the bottom. With the device unplugged, insert a paperclip into the hole and gently depress the switch for at least 30 seconds. This will set your device to factory settings.

May I recommend Network Magic for you. Free to download and evaluate for 7 days, NM is a excellent network management tool. It will help with connection problems, device sharing and security.

Following the evaluaation period, Cisco will permit you to continue to use NM free, although some features will not function. You may find those features to be worth the couple bucks they ask for for a full license. That is up to you to decide.

Find it here: http://www.purenetworks.com/nmlp/home-networking.php?gclid=CL_Z3om1754CFUlo5QodIDUIJA&src=google&kw=network+magic+download

If you require software for the router, you can get that at www.linksys.com/support

BTW, Cisco owns both Linksys and Network Magic

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error 401 means that your number is not programed in the machine you are trying to , so it blocks it