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Woke up this morning to find that there was power to my microwave, but the keypad wouldn't function--it was lit up, but pushing buttons had no effect. Tried unplugging it, leaving for a while, then plugging it in again, hoping it would reset or something. No luck. Any ideas?
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Thinkind about it, if you open the door, the light is on and you canset time etc but no start function. Check/replace the door interlock switches as I think there will be a faulty one or the small internal fuse has blown if it has two fuses. Hope this helps.
Sounds like you have a faulty control panel. I would use a meter and test the power from the control board to the magnetron and circuit board. Chances are the control panel is faulty
On this model, the membrane keypad is not available as a separate part,
so you would have to order the control panel frame assembly which comes
with a new keypad.
In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.
It is part number WB07X10950 and you can get it here for $89.59 (compared to over $135 from from GE!).
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
After setting the time amount before you hit the start button, push the power button with each push it should indicate a different power level if not you've got to use the keypad, for example, 50 is 50% power etc.
The Keypad is a Circuit.Each of the Function Buttons is a switch. The same "Touch" Techinology as is used of your TV Remote Control Pad or your Telephone. It would appear that your Keypad Circuit is Open, not allowing touch commands to reach the Control Board.The Keypad will have to be replaced. Best done by a Professional. I have seen "Rare" cases of a defective Door Switch causing such symptoms.
To lock or unlock the keypad, press and hold the CLEAR pad for 5 seconds.
If this recurs, you may have a power line problem or trouble with your controller.
If you suspect trouble and it's under warranty, don't hesitate to contatc GE via ge.com.
If you don't have your mower's manual, you can download one at:
http://www.geappliances.com/service_and_support/literature/
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