I just purchased a house with a Jenn-Air gas glass top 4 burner stovetop and a wall oven. No manuals. I emailed Jenn-Air and they sent me the manual for the oven (mfg date Jan 1995) as I found the model and serial # for it, however they want the model and ser# for the stove top to send a manual for that. How do I get it out of the counter to get these #s? Also the I now have to use a lighter to start the burners just before it was making a clicking noise.... Jeanie

Neither of these are a typical Jenn-Air model number. http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=JA_EN_US suggests that the model number is on the back wall under the burner on the right side of a drop-in cooktop. For a range the model number is often on the frame inside the oven door, below the vent or on the back of the top of the range.

87946 or 87847 are the part numbers for the cartridges (the elements or the surrounding housing).

Look at the model number locations at the "Help me find my model number" link and try to locate a model number on your range. Then enter that model into the search box. The manual is probably available with the correct part number. Most Jenn-air electric cooktops start with JEC in their model number.

I hope this helps you locate the manual.

Cindy Wells
(I did try JEC87847 just in case you left off the leading alphabetical characters.)

remove burner, or take needle and clean all of the holes, maybe hit lite with hammer to knock stuff loose

either the gas valve for that particular burner isnt opening,or if all burners are like this then the dual valve that feeds the broiler and stovetop has a bad stove top side of valve portion its underneath the oven cavity behind the lower pan drawer

Hi,
The ignitor is not working right and is going bad....
have the repair man replace the ignitor, or DIY....
Check out this tip about your problem...

Oven not Working or Oven not Heating
http://www.fixya.com/support/r3663023-oven_not_working_or_oven_not_heating

heatman101

Yes you can, at least I removed mine on a Kenmore. Be very careful as the burners are very delicate and even more so after they have aged.Look under the edge at the front for 3 screws. The top should pull out slightly and lift.

1. Open oven door and remove two screws that secure top.
2. Lift up front and slide forward about 8 inches so that you can disconnect two wire couplings.
3. Place on table upside down(I put newspaper down to catch the broken shards of glass) and remove burner unit (1piece, 4 screws).
4. Place old burners on new stovetop in the same position as original.
5. Remove 4 white plastic shims (round) from old stovetop and put on new stovetop.
6. Tighten all screws and then sit it back on stove (two front tabs fit into slots) and then insert screws into holes and tighten.
7. Took about 20 minutes, including vacuuming broken glass from inside burners and cleaning grease form crevices between burners and old stovetop.
8. Wrap old stovetop in the newspapers that are underneath it and place it all in a plastic garbage bag to avoid any broken glass from falling out.

Just a suggestion, turn the breaker off to the range and leave off for 30 secs. This may reset the board. That's the easy way. If that doesn't help I'll try to find more on it.

you can get it paint but the company which u buy u can fet a new top

pop me an email at [email protected] and reference your cook top you can rate me later

Did you find anything out? We have had our Jenn-aire gas stove for 1 1/2 years and just noticed today that the surface has bubbled in a spot??? I did clean the oven last week.