When i turn on the printer i get a message saying error code 6500, the main carriage doesn't move at all, no response at all, all can get is the alternate blinking of LED's 20 times both blue and orange

Hi Norman,

The Error message usually relates to Printer Failure. However you can try few steps to fix it. ( Hopefully )

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges and Printhead ( Printhead is the part on which you install the cartridges )
3. Lift the latch to remove the Printhead.
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the printhead with lint free cloth. ( Golden dots at back of Printhead )
6. Turn on the printer and it should say " Printhead missing or not installed/Damaged "
7. Install the Printhead and Cartridges and close the latch and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

Regards,
Sean

This problem happens when the cartridges are not properly aligned. With the printer turned on, open the cartridge access door. The carriage will move and then stop. Now uninstall the cartridges from the holder. Clean the electrical contacts on the holder and then reinstall the cartridges. Make sure the cartridges are perfectly placed into the holder. Close the cartridge access door. Turn off the printer and now turn it on. Check if the printer says Aligning cartridges. If this is not working, then hard reset your printer. With your printer turned on, unplug the power cord from the printer and the wall outlet. Wait for a few minutes and reconnect the power cord. The printer should turn on automatically. If it does not, then press and hold the power button to turn it on. Resetting the printer will fix most issues dealt with the printer.
123 HP COM Setup Printer Quick Setup and Install Support

Hi.

Error 5110 The carriage will not move up or down properly.

This is probably the lift mechanism which has developed a fault. You will have to take the printer apart and see whether you can cycle the wheels at the purge unit and the greater wheel which lifts the carriage unit freely. These wheels are behind the main board at the right side, so you have to dismount all the cables and the main board with its cage at the bottom screws.
Look for the gear at the end of the carriage bar, it should have a washer on it. (a little plastic washer) it needs to be there so the gear doesn't walk itself off.


Regards

Do you mean E,2,2 indication? It means Carriage error.
Replace the following parts in the given oder
Timing **** strip film Logic board ***'y Carriage motor (Main unit) Carriage unit (Main unit)

you need to replace the logic board

The error message "Carriage Home detection failed" (error code 3820) can be resolved by following these steps:
To resolve this error:
1.Open the printer access door.
2.Disconnect the power adapter from the printer.
3.Gently hold both sides of the carriage, located immediately behind the print-head, and make sure the carriage moves freely.
•If the carriage does not move freely, contact Kodak.
4.Remove the print-head and ink cartridges.
5.Reinstall the print-head and ink cartridges, making sure each clicks into place.
6.Connect the power adapter to the printer.
7.Turn the printer on, if necessary.
8.Close the printer access door.
If the error continues, contact Kodak.

Whne turn on, printer move to left and right for checking carriage track, and measure it. If "something" block carriage moving, printer error occured. Check left side of carriage track. Did you use CISS?

0x61011bef is a general error that the chipset in the printer gives instead of a "carriage jam " error message.

Double check inside the printer as well to ensure that there is no bits and peices stuck insde the printer where the carriage assembly ( where the printheads sit) check to make sure that moves freely.
as well as clean the rollers on the back of the printer... silly yes but it has been know to cause an error if there is built up paper dust on them

Take the cartridge out and clean the head with dry cloth and reinstall than then try.
also go to menu on the printer and out it back to factory settings.

Kevin

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.