Canon Computers & Internet - Recent Questions, Troubleshooting & Support

the hot place you are cleaning would be the fuser.

are you using a heavier paper than normal? does the photocopier know you are using heavier paper?

Canon IR C3220G... | Answered 3 days ago

If you are using a USB lead to connect, remove it and reconnect it. your computer should reconfigure it.
If you are using a network cable or WIFI, there is a possibility you have set your printer using DHCP which enables your printer to automatically pick up and ip address, (this can change at any time) the problem with this is the driver on your pc will not automatically change the ip address (port) so has no way of sending data to your printer as the port it is trying to send the data too is offline or alternatively assigned to another device.
I would set your printer up on a static ip address and change the port in your driver to match.

Canon Computers... | Answered 3 days ago

Firstly try attaching scanner to a computer running an earlier version of windows and confirm the scanner is working OK.
If you are satisfied the scanner works the problem may lie in the fact the Windows VISTA does not have the necessary driver and/or does not support this scanner. Your alternative is to go to and download a trial version of vuescan which should get the sanner working. If it does, then may be worthwhile investing in the program and happy scanning.

Canon CanoScan... | Answered on Mar 01, 2019

OK, but first try to clear the error under service mode, then replace fixing film assy, for EU 240V is FG6-6041.
To clear the error:
* 2 8 *
Turn off and on ( main switch )

If this dont help - replace fixing film assy.

Canon... | Answered on Feb 23, 2019

This error is idicating that the fuser motor is not turning. Rotate the green fuser knob to see if it is hard to turn. If freely turning then a gear, motor, or DC Controller board is bad. If hard to turn then try to find what is keeping it from turning. The motor Assy is behind the cover right next to the fuser knob. Good Luck.
Rate my response!! Thanks, SF

Canon... | Answered on Feb 21, 2019

Chromebooks do not use drivers to install printers. They use Google Cloud print. There are two methods of printing with Google Cloud print, using a Google Cloud Print ready printer or setting up the service on your computer.

Canon Computers... | Answered on Feb 14, 2019

If you normally print on letter sized paper, then some program you are using is trying to print on A4 paper (PDF files often the culprit) and the default on most printers is that if they do not have the paper loaded it will ask for it from the MP tray. You can check your printer settings as you may be able to tell the printer to automatically sub letter paper when A4 is requested.

Canon LBP2900 | Answered on Feb 13, 2019

Feel luckly you are getting an error, mine doesn't even show in error code.

Canon Computers... | Answered on Feb 04, 2019

Silly Goose. That is the error code you are getting.

Canon... | Answered on Feb 04, 2019

Have you tried reinstalling your printer?

Canon Computers... | Answered on Feb 03, 2019

Try, delete cannon G2400 then restore your printer!

Canon Computers... | Answered on Feb 03, 2019

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