Hi My problem is similar to this the cycle starts but all the water drains straight out. To look at the tube how do I get to this area?

Modern refrigerators periodically go through a defrost cycle, where any ice or frost that has formed in the freezer is melted and it drains to the bottom of the freezer. It then passes through a plastic tube and into a catch pan; under the refrigerator.

My guess is there is a problem with this pan, either missing, out-of place or cracked; allowing the condensate to drain directly onto the floor.

Normally you access this pan for annual cleaning by removing a small grill at the front- bottom by pulling straight off and the pan is visible right inside this area.

Heater glow behind frz back wall is normal during auto defrost cycle. This happens about 2 or 3 times a day for approximately 30 to 45 minutes. The water migrating into the fresh food section could be from a blocked drain tube which should be be in the area directly under the red glow you noticed. Should be a hole going through the floor into the drain pan under the refrigerator. Force hot water down hole until it flows freely.

Hi from retired Englishman in SW France,
Indesit (Hotpoint, Ariston) Error code H20
(Quote)'If the machine is not in the demo mode and this error is displayed it means there is no water being supplied to the machine.
To cancel press and hold start/cancel then press again to cancel the drain and the machine should now be reset and display 'ON' as usual.'(unquote)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Hi maabjcraft,

Have you tried clearing the drain tube?

Your refrigerator has a drain that leads to the exterior drain pan beneath the refrigerator. Occasionally this drain can become clogged resulting in standing water inside your refrigerator. A similar drain exists in the freezer, which when clogged results in ice build up on the floor of the freezer.

The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.

Clear the drain by forcing a solution of water and bleach or water and baking soda into it with a basting syringe. If the solution will not flow through, slide a length of 1/4 inch or smaller flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog.

Hope it helps.

Thank you for using FixYa.

you have a clogged drain

Does the motor come on when it is supposed to drain? If it does then by stopping the unit mid cycle you could have had a freak instance of food particulate blocking the air gap located on the back of your kitchen sink (if you have one) It would look like about a 2.5 inch post. To gain access to the drain passage are you lift of the cover of the air gap then unscrew the plastic cap that has a raised area in it. As soon as you lift off that cap you most likely will see the particulate. Clear out the junk in the tube(s) There is one that looks like a plastic tube that will be open near the cap that you removed and then the water then drains into the larger portion of that same area either via your plumbing or a garbage disposal. You should be able to take a small pitcher of water and poor it straight into the larger area and have that water drain freely into your plumbing. If it does not drain after you have put about 1/3 rd of the pitcher contents into the outer tube you need to locate the blockage in the plumbing.
No back to the original problem... It sounds as if the water level sensor is stuck in the up position but that would not prevent a drain cycle event. I just sounds like you had a very low water wash occur due to the sticking water level sensor. It would look like and inverted 1 cup measuring cup without a handle. Find that gently press down and lift up on that listening for a clight sound of a click. My bet is that has some how stuck. Once you move it up and down and it clicks try doing another cycle and see what happens.

If you still have the problem repost here and we can go from there.

Hi,

Sounds like your drain is laying on the floor, or your stand pipe is too low, or the drain hose is too far down in the stand pipe. The drain must be at least as hi as your water level in the machine at it's fullest level, otherwise it will just siphons out almost as quickly as it fills.

Hope that helps,

Good Luck.

Hi, thanks for the question. these new ,or older fridges have the drain tube, between the walls of the fridge , and what happens is the water in that drain tube freezes. so the water in the defrost cycle ,cant go down to the drain pan. to repair fridge must be turned off. for at least 24 hrs. insert a small plastic tube, from the drain tray up to the freezer, an blow up the tube to clear. thanks the appliance doc. please rate my answer thanks..

I had the same problem (water remaining in the bottom) after the rinse cycle. FYI my GE Nautilus is 7-years old.
(1) I disconnected the drain tube at the garbage disposal unit (in the sink) and, using a wire coat hangar freed a 'plug' of sludge located at the spot where the drain tube clamps onto the garbage disposal. I blew into the drainage tube to further clear other 'plugs' I observed but could not reach w/the coat hangar.
(2) I unscrewed the Filter/Strainer on the inside (bottom) of the dishwasher; and further removed the inner filter; cleaned both out.
(3) Re-ran the dishwasher thru complete wash/rinse cycles (to check for leaks. There were none.
Finally, upon completion of the w/r cycles there will always be a small pool of water (residing in the filter area). However my dishes are clean and (after 7-years) checking the drain tube and filters was a breeze.
Hope this helps

This sounds like the defrost drain line is clogged and frozen. Every 8-12 hours the defrost cycle melts the ice buildup on the coils and is supposed to drain out to the pan under the fridge. Once this is blocked or freezes up the next cycles continue to put liquid water over the existing ice which then freezes, etc. till finall the area is frozen enough for water to find it's way out the door seals. You will need to take the back interior panel off the freezer side to view the coils and drain line. It will take lots of hot water to melt the ice in the drain area and the drain line in order to run a cleaning tube (basically a piece of 1/4" tubing like the water line tubing a couple feet long that you can force down the drain to make sure it's not plugged). Once you push the cleaning tube down the drain and can see it come out the other end in the drip tray pull it back out and pour hot water down it once more to watch that it drains fast. That should do it!