Hi,
If you open the steam knob and only can get a half cup of water, then your flow meter in the machine have to be replaced.
If you need to replace the flow meter then it has spare part number: 286473300
Make sure to descale your machine often.
I took out from the top left of the machine the flowmeter, -without disconnecting it- and while operating the machine touch the circle part of the flowmeter with a strong magnet (from an old laudpeaker) ...and after a while the computer ordered the pump to work. a couplel of minutes of running whater and...Bingo!
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