Jenn-Air JJW9830D Electric Double Oven Logo

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Posted on Jan 31, 2011

JJW9830DDP- lower oven light switch will not turn off light. I can hear the upper oven switch along with beep as it works, but no switch sound w/beep on the lower oven.

5 Related Answers

Anonymous

  • 878 Answers
  • Posted on Dec 27, 2006

SOURCE: Electric Oven doen't heat

cdkd, there should be a TC0, on the back of the oven. Thermal cut out. You want to check to see if it is open. You will have to pull the oven out enough that you can remove the back panel cover and check it. The lower and upper oven should have one. It's a very cheap part to replace. If this TCO fails, no heat. Check this first before buying a new board. Catriver..post back.

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Anonymous

  • 3614 Answers
  • Posted on Jul 09, 2008

SOURCE: No power to heating coils

h\ave you check for any damaged ono the themal fuse..?

Mukesh Kumar

  • 3230 Answers
  • Posted on Jun 28, 2009

SOURCE: GE JTP 1580W288 Set oven to Bake, switches to broil at bake temp

The F2 Error code means the oven has detected an excess temperature condition. Most often this is due to a bad temperature sensor - the sensor costs about $75 from an online repair site. 
How to remove and replace the temperature sensor. In most GE ovens, when you open the door, you'll see the rod-shaped temperature sensor sticking out of the back wall at the upper left. It's about six inches long and a bit more than 1/8" in diameter, held in place with two screws. 

Turn off the circuit breaker (built-in ovens) or unplug the range before attempting the replacement. 

The replacement sensor will come with instructions, but basically it's a matter of removing the sensor, pulling out the wires to where they are connected and disconnecting them. You may have to snip. The replacement sensor will come with high-temp wire nuts to hold the new connection. Polarity doesn't matter; it's a straight resistance thermocouple. Hook it up, be sure you poke the connections back far enough so that they're on the other side of the thermal insulation and not resting against the back of the oven. 

If you continue getting the F2 error after replacing the sensor, then the problem is likely in the control module - this is the circuit board behind the keypad and clock. 

You'll need to remove the decorative bezel to get behind the control panel. Remove screws and set off parts in order - it's not complicated. Once the bezel is off there are two more screws that hold the panel in place. Then you can lift the panel up about a half inch and pivot it forward toward you. You'll see a bunch of wires going to a circuit board. 

On the panel you will notice some black plastic boxes that say "Potter & Brumfield" on them. These are relays. Check the relays - slide the black plastic cover straight up to expose the coil and the contacts. The coil, when energized, closes the contacts - look at all the relays. You can manually close the contacts with your finger (be gentle). If the contacts of one of them are stuck, they might be welded together. You can fix the problem by prying apart the welded contacts gently with a knife blade. Take some time to gently polish the relay contacts with a folded bit of fine grain sandpaper - this will get some more life out of them. Be gentle and careful - the relays aren't complicated but if you bend the contact or rip it out, you'll have to replace the controller, which will set you back a couple hundred dollars. If you unstick and burnish the relays, they will probably eventually weld together again as the rough spot will spark, but when you burnish them with sandpaper they should be good for some more life before they need to be replaced. 

If the problem isn't the temp sensor or welded relay contacts then the problem is obviously somewhere else, but temp sensor and relay contacts will account for the lion's share of F2 errors. 

Once again, be safe, be careful, be gentle. Ovens are not very complicated and they're tough, but always exercise care. Always disconnect electricity before messing with them.
good luck,

Anonymous

  • 2 Answers
  • Posted on Aug 06, 2009

SOURCE: Jenn-air JJW9630CAS - double wall oven -door won't close, even after hinges replaced

On my double oven the bottom door was not closing by at least 21/2 inches the upper door would allow the light to stay on . Upon close examination this problem appeared to be the door was too low which did not allow the gasket to seat in the oven cavity, holding the door open. new hinges and receptors did not resolve this condition.This is how I corrected this condition. 1 open the doors one at a time and lock the hinges.2 remove the doors from the receptors (be careful they are heavy) and set aside. 3 remove mounting screws holding oven in cabinet. 4 slide oven forward enough to hold onto receptor sockets on left and right sides lower and upper 5 remove receptor sockets by removing the screws in front of oven(be careful to hold on to the receptor so it doesnt fall behind oven into cabinet)7 with a center punch punch a start point 1/8 inch above the existing screw holes and drill appropriate size hole for screw THE HOLES MUST MATCH UPPER AND LOWER RECEPTOR OR THE SCREWS ON THE LOWER DOOR WILL SCRATCH THE UPPER DOOR .8 attach receptors to oven in new holes 9 slide oven back into cabinet and replace screws removed in step three 10 attach doors into receptors and push locks forward into receptor cavity attach lower door first and check for operation then upper door open slowly and check enough clearance exists for the screws on the lower door miss the upper door . If more clearance is needed elongate the holes drilled earlier(repeat steps 1 through 5) and slide receptor up on upper door. NOTE The receptors are not in a sealed space in the oven cavity and are not exposed to any heat. Periodically check the screws for tightness. After performing this procedure Both doors close all the way and the light is no longer a problem Now 20 minutes cook time MEANS 20 MINUTES COOK TIME.
HOPE THIS RESOLVES YOUR PROBLEM !!!!!

Anonymous

  • 1 Answer
  • Posted on Jan 15, 2010

SOURCE: Jenn-Air Wall Oven Model #WW30430P F5 Fault Code

I have the exact same problem with an F5 fault code. I also have a new clock assembly. RepairClinic.com said "Jenn Air fault code F5 = Hardware and watchdog circuits disagree / Replace clock assembly (also called the ERC)

Jenn Air Fault code for newer models F5 = Power to element relays disabled in cook mode
1. Intermittent oven temperature sensor or wire harness or,
2. Intermittent contact on power relay board"
This doesn't help since it is too technical. What should I do next?

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Related Questions:

0helpful
1answer

Thermador CM302us- lower oven will NOT heat up.

Check for power at the lower burner element. If you have power, the lower burner element is defective.
1helpful
1answer

I have a Jenn Air JJW9830DDP double oven electric, and the temperature in the oven is about 100' less than what it reads on the display. I tested the temp sensor and it ready 1073 ohms. Any s

Well, your temp sensors can still be bad. If not, there's always a new control board you buy!

However, I wouldn't drink water from that oasis without making ABSOLUTELY sure I'm not seeing a mirage.

The only common denominators between your upper and lower oven temp readings is the firmware and the oven thermometer you are using to visually check the temps.
What type of thermometer are you using to check your oven temperatures with?
If it's not a digital thermometer used specifically for testing ovens, you might just be leading leading yourself astray.
You need a calibrated thermometer. If I don't have a calibrated digital thermometer on me, I use two or three oven thermometers (the dial type) and average the readings.
It's the only way to be as close as possible with a digital probe.

If you have thoroughly verified that your oven is in fact not reading the correct temperature, then you can adjust it +/- 35 degrees F via your oven's control panel.
To adjust the oven temperature:
1 - Press Setup pad.
2 - Select the down arrow to scroll to the next screen.
3 - Select Temp Adjust using the Quickset pads.
4 - Select upper or lower oven (select models).
-"Set temperature offset using the Upper Set Knob" is displayed.
5 - Enter the desired temperature change using the Set knob.
The temperature can be increased or decreased up to 35 degrees.
The temp. change is displayed at the top of the window.
6 - Press the Set knob to accept the change.

Now, if you are still worried about the temp. reading being off, replace both the upper and lower temp sensors. That's all you can do besides replace the main board.
1helpful
1answer

Lower oven loss of power

I'd check the control switch first, and the wireing and connections.
Sep 05, 2012 • Ovens
0helpful
1answer

GE stove model GRSR3620SM-2 Self Cleaning Cycle Not Working.

my first thought would be a loose connection at the element or main power terminal. it could be a relay board issue also
0helpful
1answer

I have a Bosch double oven. The upper oven works fine. The lower oven does not work at all. After turning on the oven, when I turn the thermostat, nothing happens, even the light is not on. Thanks

Hi there
i would first check that your timer is not set to auto if it is switch off cooker at mains wait 5 seconds then switch on and set time, if this is not the problem it sounds like the overheat cut-out located at the back of the oven cavity is at fault.

Ian.
Apr 16, 2011 • Ovens
2helpful
1answer

The upper and lower oven will not turn on there is power to it and clock and oven lights work there is an FO red light that comes on and beeps and flashes

Built In Oven Fault Codes
F0 or F1 - Failed transistor in control - If code cannot be cancelled, replace the Electronic Range Control (ERC) or touch pad
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1answer

How to start oven in PROPANE STOVE

Print the following infore for future ref if you wish. How it works is simple tage a look at it in Motion
Component Test Procedure Results
Electronic
range control
F1−1 –Upper Oven >650°F with door unlocked.............................
F1−2 –Lower Oven >650°F with door unlocked.............................
F1−3 –Upper Oven >950°F with door locked.................................
F1−4 –Lower Oven >950°F with door locked.................................
F1−7 –Membrane switch is not responding ...................................
F3−1 –Upper sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
F3−2 –Lower sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
Check actual upper oven temperature,
if > 650°F check sensor.
Check actual lower oven temperature,
if > 650°F check sensor.
Check actual upper oven temperature,
if > 950°F check sensor.
Check actual lower oven temperature,
if > 950°F check sensor.
Check membrane switch for connection or damage.
Check upper sensor, harness, and connections
Check upper sensor, harness, and connections
Engineering
Test Mode
Press BAKE pad.
Enter 100°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
approximately 3 seconds.
This mode can also be entered by pressing the hidden pad
for 3 second located to the left of the lower oven light pad.
Used to view the actual oven temperature for both ovens at all
times, even when an oven function is active.
This mode will also display the current fault code for 5
seconds in the time digits.
Fault codes
accessed
through
Engineering
Test Mode
F0−0 –No fault .................................................................
F1−5 –Upper hardware failure within control ....................
F1−6 –Lower hardware failure within control.....................
F1−8 –Shorted key in membrane switch ..........................
F1−9 –Internal communication errors within control .........
F1−A –Upper latch switches ............................................
F1−B –Lower latch switches.............................................
F1−C –Upper door switch.................................................
F1−D –Lower door switch.................................................
F1−E –Sensor input not calibrated ...................................
F1−H –EEPROM error .....................................................
F1−L –Temp in ovens are the same for long period .........
F1−N –Internal voltage on control not working .................
F9−1 –Upper lock switch is not correct.............................
F9−2 –Upper unlock switch is not correct.........................
F9−3 –Control does not see upper door lock....................
F9−4 –Lower lock switch is not correct.............................
F9−5 –Lower unlock switch is not correct.........................
F9−6 – Control does not see lower door lock ...................
EE –Control cannot read E-PROM. Unit will shut down.
Default from factory
Replace control
Replace control
Check membrane connection
Replace control
Check latch wire harness
Check latch wire harness
Check lock wire harness
Check lock wire harness
Verify sensor is operating properly
Replace control
Verify sensor is operating properly
Replace control
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Disconnect power for 60 seconds. If EE reappears, replace ERC
Test Mode This mode must be activated within the first 5 minutes of
power up.
Press BROIL and CANCEL pad for approximately 3 seconds.
If oven temperature is greater than 400°F, the Test Mode
cannot be activated or will abort if active.
Press and hold individual pads for 4 seconds to activate.
Display will have dashes in all segments to indicate the mode is
active.
Upper Bake: Energizes upper bake element
Lower Bake: Energizes lower bake element
Upper Broil: Energizes upper broil element
Convection Bake: Energizes convection fan
Upper Oven Light: Energizes upper oven light
Lower Oven Light: Energizes lower oven light
Upper Clean: Energizes upper motorized door lock
Lower Clean: Energizes lower motorized door lock
Stop Time: Energizes Beeper
Cook Time: Displays error codes
Timer 1: Energizes ROM version
Timer 2: Energizes EEPROM version
Keep Warm: Cooling Fan
Clock: All display segments light
If functions do not perform as specified, replace ERC
Oven
temperature
adjustment
Push BAKE pad.
Enter 550°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
approximately 3 seconds.
To decrease or increase oven temperature. Push AUTO SET
pad until negative or positive numbers appear. Oven can be
adjusted from -35° to +35° (-37.2° to + 1.6° C) in 5° F (2.7° C).
To avoid over adjusting oven move temperature -5° each time.
Push OVEN CANCEL button.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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1answer
0helpful
1answer

Neither oven will come on

Hello kybattey
Welcome to Fixya.

You said, After coming on and preheating Saturday, the upper oven went off and the lower wouldn't work either. Control paned was blank, but interior lights were on and pushing control paned buttons resulted in beeps. Turned off breaker for 5 minutes to reset and upon retry, the fan came on for maybe 5 seconds and then went off. Nothing else changed. Any suggestions?

You say the ovens went on and then later cut off.
Does the clean mode work?
Try the clean mode and see if it goes on.
Assuming it will clean!

Since the Range will clean you have confirmation that the proper power is reaching the range. It also verifies that the elements are in working condition. You will need to check the high temperature limit switch and the door latch mechanism. If either of these is defective, the bake and broil function will not operate properly
Let me know how it goes.
Waiting your response.
Huuum

Please remember to leave a rating when done!

0helpful
1answer

Oven is not working

No, the door is able to be opened, light works. No press switch works on the pannel and F 7 shows up on the scren along with time. I even can not fix or change the time. ANd, F7 goes away after pressing clear and comes back by itself after a while in both upper and lower. This is a Kenmore wall double oven. I do not know the model name, but it is not much used in teh last 5 years. Looks like a new one.
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