The springs are located at the bottom of unit one on left and one on the right remove bottom cover and they are above the side railing...sometimes there is not enough room to access from the bottom and you actually have to pull unit out a few inches to gain access... as far as parts
www.apdepot.com
www.sears.com and hit the parts direct link on top
both sites will allow you to enter your model number and a parts diagram will come up for you to look at parts diagram and check availability of parts
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