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The wheels are held to the axles with small c-clips. Perhaps these have come loose. If the wheel is still attached to part of the axle. The axle has broken and will need replacement.
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Hi! We recommend you take your vacuum in to a Dirt Devil authorized service center for repair. We have included a link you may follow to locate the nearest service center to your zip code. Hope this helps!
I cleaned the end of rod and the hole in the wheel, and then forced the wheel back on the rod. A little bit of glue at the end of rod will help to keep wheel stay.
That spring connects to a slot beside the height adjuster knob and a hole in the base to the wheels that fell off.The problem is you can't get the wheels to go back in flush so the height adjustment works.The vacuum will not be close enough to the floor to get any type up suction or brush contact.To change that spring as well as the belt,remove the cover by taking out two screws,one on each side.Force the rller out by prying the right end out of the slot.
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