Try to ping few websites and also try ping loop back.
1. Click on Start--Programs--Accessories--command prompt
2. type ping www.microsoft.com and press Enter and see whats the packets sent, received and lost.
if lost is 100% that means the router is not connected to the server and you need to contact Internet Service Provider to reconfigure the router.
you can also try to ping other websites like google.com or yahoo.com or any other website.
3. If lost is 0 % when you ping few of the websites and still you are not able to access any webpage then there could be a fault with the winsock interface of the computer, please reply soon and i'll tell you how to fix it.
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