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Posted on Dec 25, 2010

My Computer is Connecting to the router but no internet even though my modem is connected to it?

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  • Posted on Dec 25, 2010
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Joined: Dec 15, 2010
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Try to ping few websites and also try ping loop back.
1. Click on Start--Programs--Accessories--command prompt
2. type ping www.microsoft.com and press Enter and see whats the packets sent, received and lost.
if lost is 100% that means the router is not connected to the server and you need to contact Internet Service Provider to reconfigure the router.
you can also try to ping other websites like google.com or yahoo.com or any other website.

3. If lost is 0 % when you ping few of the websites and still you are not able to access any webpage then there could be a fault with the winsock interface of the computer, please reply soon and i'll tell you how to fix it.

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http://support.brighthouse.com/Article/Connect-Computer-Router-6628/?searchid=321247&pos=1
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Connecting to the Internet using a router
  1. Choose a convenient location to begin installing your router, such as an open floor space or table. This does not need to be the permanent location of the router. For wireless routers, it may be necessary to re-position the unit after installing it as the signals may not reach all areas needed.
  2. Unplug the power to your Internet modem.
  3. Power down your computer(s).
  4. Plug the power in to your router.
  5. Connect your Internet modem to the router. The cable plugs into the router jack named "WAN" or "Internet". Turn on your Modem.
  6. Connect one computer to the router. Even if the router is a wireless model, connect this first computer to the router via a network cable.
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  7. Turn on the computer.
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  10. To configure the router to connect to the Internet, you must enter information provided by your Internet Service Provider (ISP) into the "Connection Type" section in the left-hand column under the "Internet WAN" heading of the router's configuration page. If using DSL Internet, you may need to enter the PPPoE username and password. Likewise, if you have been issued a static IP address by your provider, the static IP fields (including network mask and gateway) must also must be set in the router.
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  11. If this is a wireless router, change the network name (referred to as SSID). While the router comes to you with a network name set at the factory, you may want to use something more familiar for your network. Read Changing the router's wireless channel and SSID for a description of this process.
  12. Plug the power back into your Internet modem.
  13. Verify that this computer can connect to the Internet properly. Open a new web browser and visit a few Internet sites such as Google.com or Yahoo.com.
  14. Finally, configure additional network security features as desired to guard your systems against Internet attackers.
If you need more help come back.Post / thumbs / testimonial are welcome!
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i don;t realy understand ...

so u have a wireless router and the computer that connects to it shows that is connected but it doesn't work on the internet ?

than the computer connecting to the router is connected, but the router it self is not connected to the internet ! Go at the router settings and configure the internet connection ...

if this is not the issue, please try to explain again with more details what the problem is....
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