Have you installed the printer's drivers/softwares? Is the printer detected by the computer? Let me know with more details, it not possible to assume since you didn't mention the exact problem, only cannot find my printer by your installed programs isn't enough... First, check the connection and make sure it's detected by the computer, secondly, verify that the correct drivers is installed on your computer.
You can download the drivers here (Click Here) [hp software included]
This is the basic print driver (Click here).
Awaiting.
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For any
severe cartridge error related message, on the HP C4600, C4700 or D110a printer
models, I suggest you run the internal Tap 41 diagnostics test which will tell
you the electrical health of the ink cartridge - in many cases the cartridge is
internally electrically damaged and will need to be replaced. In addition, you
can temporarily bypass an 'incompatible cartridge(s) or Missing/Not Detected
error message by performing the Cartridge Error Bypass procedure...refer to two
Youtube videos on how to do this:
HP Photosmart C4600 & C4700 Printers -
Tap 41 Diagnostic Test: http://www.youtube.com/watch?v=ghxjLCn07Jo
HP Photosmart C4600 C4700 D110a Printers -
HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg
Low Ink Warning and Other (i.e Incompatible
Cartridge) Errors, HP 60 & HP 61 Ink Cartridges:
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Usually answered in minutes!
The computer sees the printer, I am printing from Word, etc. The only program that will not print is the PrintMaster 2011 gold.........that program says that it cannot find the printer.
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