Apple iPod MA446LL/A MP3 Player Logo
Posted on Nov 14, 2010
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I need help my ipod turns on regurarly but when it hits the menu for original screen but when i go on the main menu screen it just turns white and start's to do the same thing

1 Answer

Jose Cada

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  • Master 3,530 Answers
  • Posted on Jul 03, 2011
Jose Cada
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Joined: Mar 25, 2010
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Welcome to Fixya

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Thank you

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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Hi leahschecter

***White Screen of Death***
This is probably caused by not allowing the firmware update to finish the installation before disconnecting the iPod.
Try these steps.
Reset the iPod:
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
3.You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.
Put iPod into Disk Mode:
Apple suggests that you ensure your iPod is charged before following
the next step. How exactly you check a charge on an iPod screen that
is completely white has yet to be revealed. But hey, give it a shot
anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons until the Apple logo appears
3.Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode.
If at this point you still have the white screen,
restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory
settings).
Don't disconnect or eject the iPod until the store is totally done.
After you think it's done, wait another five minutes.
Please take time to rate Me
Bud
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Welcome to Fixya

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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