Have a HP Officejet Pro L7580 All-in-One Printer. I have used it to scan book (to sell on eBay) in the past. Now when I try to scan it tells me there is a paper jam. I have looked all through the printer. I see NO paper. Help! I have tried HP, was on the phone for over an hour, with no real help. Thanks in advance!

Okay, here is a simple test.

Put an "X" on the top sheet of paper in the input tray. Use pencil to make the "X".

Now create a very simple text document and print it out. If the page with the "X" stays in the paper tray, then you now know that you have a "Paper Pick" failure.

Please let ma know what happens when you run the test.

Don

Sounds like it could be printhead issue... have you replaced the printhead ? costs about $70-$80

1. Load plain white paper into the tray.
2. Press the Setup button ( ).
3. Press the Down Arrow ( ) to select Print Report , and then press OK .
4. Press the Down Ahave a HP Officejet Pro - c01243324.jpgc="/uploads/images/c01243324.jpg" alt="c01243324.jpg" class="h_mi" /> ) to select Self-Test Report , and then press OK . The product prints a self-test report.