Hotpoint ultima wmd960 showing F01 as fault and "no water, check supply". Have checked cold feed pipe and not blocked and water feed is fine,any ideas

Possible part failure:

https://www.justanswer.com/uk-appliance/6tt6z-hi-my-wmd960-keeps-showing-f02-error.html


HiMy wmd960 keeps showing an F02 error

You can hook it up like that but not sure how clean the dishes will get without hot water.

Hi from retired Englishman in SW France,

If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses.
If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck,
John C

F01: Aquarius and Ultima models may show this. It could be a faulty motor or motor control board. The motor tachometer could also be faulty. Some machines have a little rotating magnet and sensor, and the magnet can become detached.
I had the same problem with my Hotpoint WMD940P ultima washing machine. I got the engineer out and he replaced the main control board on my machine it might be the same for you. 1 thing to do is to turn machine off at plug for 5 mins then switch back on and if does it again that is properly it and you will need a engineer out to fix it. hope this helps.
it said check water because it properly did not fill cus of the fault to do with motor control.

First check the screens in the end of the hose and inside the water inlet valve. If clear you need to remove the top and check to see if you have power to the water inlet valve, there will be a solenoid for hot and one for cold. Check for power on the cold solenoid when washer is put into a fill cycle. If you have power replace the water inlet valve. The whole valve must be replaced. They are inexpensive and easy to replace. Here is a link that should help http://appliancehelponline.com/washerwaterinlet.html

Error code F01 indicates a short circuit motor triac.
Thoroughly check all connections on the motor, the motor plug, and the electronic module board..
Look for a broken wire, or a bad connection.
Please rate my solution.
Thankyou.

Hi
f01 means motor fault. remove motor and check the brushes. if ok then fault could either be motor or pcb which is faulty.

regards

here is the list of code meaning from hotpoint.

• F10 - No cold fill. Check that the taps are on or if the drain hoses are kinked.
• F11 - No hot fill.The ambient temperature is likely to be below freezing possibly due to the pipes being frozen. Also check that the taps are on or if the drain hoses are kinked.
• F12 - No mixed fill. It is likely that the water is not turned on at the taps.
• F13 - Check the water supply, inlet valve and hot and cold hose connections.
• F14 - A fault with the water heating has occurred. Book a service engineer
• F15 - Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not blocked.
• F16 - Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more. Then Book a service engineer.
• F17 - Door not closed properly. Close door firmly at the 3 o'clock position.
• F20/1 - The thermistor resistance has drifted or the temperature scanning sequence is incorrect. The ambient temperature could be below freezing. Book a service engineer.
• F30/31 - A motor drive problem has occurred. Try running the programme again. If the problem persists book a service engineer.
• F40 - Water below protection level during a heat step. Book a service engineer.
• F41 - Water level detect sequence incorrect. Book a service engineer.
• F50/51 - Customer language and wash programme have not been saved. The system will run with default conditions (1000rpm max and English language). Book a service engineer to re-programme your product.

please do not forget to rate and comment about your experience with fixya.

It means "No hot/cold fill" and recommends - Check the water supply, inlet valve and hot and cold hose connections.

Alarm
code Description of fault User
code Effect
E11 Problems with water fill in wash phase E10 Cycle PAUSED 8.2
E12 Problems with water fill in drying E10 Cycle PAUSED 8.3
E21 Problems with water drain in wash phase E20 Cycle PAUSED 8.4
E22 Problems with water drain during drying or drying
condenser blocked E20 Heating phase skipped 8.5
E31 Analogic (electronic) pressure switch circuit faulty --- Cycle blocked
with door closed 8.6
E32 Incorrect calibration of analogic (electronic) pressure
switch --- Cycle PAUSED 8.7
E33
Incongruency between level of analogic (electronic)
pressure switch and level of anti-boiling pressure
switch 1
--- Cycle blocked
with door closed 8.8
E34 Incongruency between level of electronic pressure
switch and level of anti-boiling pressure switch 2 --- Cycle blocked
with door closed 8.9
E35 Water level too high --- Cycle blocked with door
closed and water drain 8.10
E36 "Sensing" circuit of anti-boiling pressure switch 1 faulty --- Cycle blocked
with door closed 8.11
E37 "Sensing" circuit of anti-boiling pressure switch 2 faulty --- Cycle blocked
with door closed 8.11
E38 Pressure chamber blocked --- Heating phase skipped 8.12
E41 Door open E40 Cycle PAUSED 8.13-14
E42 Problems with door closure E40 Cycle PAUSED 8.15-16
E43 TRIAC which powers the door interlock faulty E40 Cycle PAUSED 8.17-18
E44 "Sensing" circuit of door delay interlock faulty --- Cycle blocked 8.19
E45 "Sensing" circuit of door delay interlock triac faulty --- Cycle blocked
with door closed 8.19
E51 TRIAC which powers the motor short-circuited --- Cycle blocked with door
closed (after 5 attempts) 8.20
E52 No signal from tachometric generator --- Cycle blocked with door
closed (after 5 attempts) 8.21-22
E53 "Sensing" circuit of motor TRIAC faulty --- Cycle blocked
with door closed 8.23
E54 Relays (motor) contacts faulty --- Cycle blocked with door
closed (after 5 attempts) 8.23
E61 Insufficient heating during washing --- Heating phase skipped 8.24
E62 Overheating during washing --- Drain, end of cycle 8.25
E63 Insufficient heating during drying Heating phase skipped 8.26
E64 Overheating during drying --- Heating phase skipped 8.27
E66 Power relay to heating element faulty --- Drain, end of cycle 8.28
E71 NTC wash sensor faulty --- Heating phase skipped 8.29
E72 NTC sensor on drying condenser faulty --- Heating phase skipped 8.30
E73 NTC sensor on drying duct faulty --- Heating phase skipped 8.31
E84 "Sensing" circuit on circulation pump triac faulty --- Drain, end of cycle
(door open) 8.32
E85 Circulation pump faulty --- Drain, end of cycle
(door open) 8.33
E91 Communications error between main PCB and user
interface --- --- 8.34
E93 Configuration error E90 Cycle blocked 8.34
E94 Incorrect configuration of washing cycle E90 Cycle blocked 8.34
EF1 Drain filter blocked LED-EF0 --- 8.35
EF2 Excessive detergent LED-EF0 --- 8.35
Regards David Marsh