Xerox WorkCentre 7328 Multifunction laser printer Logo

Related Topics:

Posted on Oct 20, 2010
Answered

My Machine Xerox Workcentre 7328 getting a fault code 062-393

Answer This Question

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.
New Friend:

An expert that has 1 follower.
Mayor:

An expert whose answer got voted for 2 times.
Problem Solver:

An expert who has answered 5 questions.

  • Contributor 3 Answers
  • Posted on Dec 03, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
New Friend:

An expert that has 1 follower.
Mayor:

An expert whose answer got voted for 2 times.
Problem Solver:

An expert who has answered 5 questions.

Joined: Dec 03, 2010
Answers
3
Questions
3
Helped
8299
Points
5

Fault Code 062-393: Scanner Control Board Failure. Power off. wait 1 minute. power on. if still broke call for service - 1-800-821-2797.

1 Related Answer

wrinaldo

Whit

  • 185 Answers
  • Posted on Oct 06, 2010

SOURCE: xerox workcentre 7328 fault code 062-393

This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)

Short of that, you could reinstall the "IIT software".

A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Whit
Item, Inc

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Code 062-380 for xerox workcentre 7345
https://www.huntips.com/m/jagadeesan-xerox-7245-xerox-error-code-062-380-xerox-workcentre-7228-7235-7245-7328-7335-7345-fuser-cartridge-008r13028-2238718/


https://www.huntips.com/m/jagadeesan-xerox-7245-xerox-error-code-062-380-xerox-workcentre-7228-7235-7245-7328-7335-7345-fuser-cartridge-008r13028-2238718
Read full answer
Aug 24, 2018 • Xerox Office Equipment & Supplies
1helpful
1answer

How to reset my toner level of xerox 7328 workcentre
http://www.partsdrop.com/techinfo/7328_Tech_Info_Sheets.pdf

http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/videos/enus.html?&associatedProduct=workcentre-7328-35-45-46-built-in-controller

The first link should include the information you seek. You may find the second link handy for support.
Read full answer
Nov 27, 2017 • Xerox Office Equipment & Supplies
0helpful
1answer

000-361 code come on my machine model color xerox 7345
http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/engb.html?associatedProduct=workcentre-7328-35-45-46-built-in-controller

This link should help you. It might also be broken on the other contact end of the drum which will require an engineer.
Read full answer
Jan 21, 2015 • Xerox Office Equipment & Supplies
0helpful
1answer

Fault error occurred no. 123-333
I install xerox new machine when turn on gives error code 123-333
Read full answer
Jun 20, 2013 • Xerox WorkCentre 7228 7235 7245 7328 7335...
0helpful
2answers

Xerox 7345 error 009-383
Solutions for : Fault Code 009-383: Black ATC Sensor Fault Related Fault Code:009-383 Solutions ranked by relevance:
  1. Reseat the Appropriate Drum Cartridge
  2. Remove and Re-install the Toner (Dry Ink) Cartridge
  3. Power Off the Printer, Then Power On

Link to the Xerox support site:
WorkCentre 7328 7335 7345 7346 with built in controller Support Drivers
Read full answer
Nov 14, 2012 • Xerox Fuser Cartridge 008R13040 for Work...
0helpful
1answer

Fault code 008-164 for xerox workcentre 7328
Xerox 7346
What is the problem of error code 008-164
Read full answer
Nov 07, 2012 • Xerox WorkCentre 7328 Multifunction laser...
1helpful
2answers

Xerox 7328 error code 026-717
Make sure the DNS info is properly configured.

http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html
Read full answer
Jun 23, 2012 • Xerox Workcentre 5225 / Copier, With...
9helpful
1answer

What does fault code on workcentre 7345 004-350
I face an Error code problame 004-350 please told the relief of this code
Read full answer
Mar 07, 2012 • Xerox WorkCentre 7328 Multifunction laser...
0helpful
1answer

Xerox workcentre 7328 fault code 062-393
This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)

Short of that, you could reinstall the "IIT software".

A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Whit
Item, Inc
Read full answer
Oct 01, 2010 • Xerox WorkCentre 7328 Multifunction laser...
14helpful
2answers

Our xerox workcentre 7328 shows fault code 004-346
I don't have that manual, but similar manuals say IBT Home Sensor Error. Check your accumulator belt for damage. You may also have a dirty sensor.
The belt PN is 604K20891and is rather expensive and fragile

Whit
Item, Inc.
Read full answer
Aug 06, 2010 • Xerox WorkCentre 7328 Multifunction laser...
Not finding what you are looking for?

View Most Popular

WorkCentre 7328 Multifunction laser printer

  • Office Equipment & Supplies

Related Question

Code 062-380 for xerox workcentre 7345

  • Xerox Office Equipment & Supplies

Related Topics

644 views

Ask a Question

Usually answered in minutes!

Popular Questions

Error code 024-747 is given

Xerox DocuPrint C4350 Laser Printer

What's a 016-799 error code mean?

Xerox WorkCentre 7328 Multifunction...

Unable to complete wireless installation of HP Photosmart C4380 All-in-One

Xerox DocuColor 12 Printer

Xerox 7328, error 018-543 Shared name error in server

Xerox WorkCentre M128 Copier

Fault code 027-452

Xerox CopyCentre C128 Black and...

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...