If you have a really "Brand New" mixer then Kichenaid has the best "No-Hassel" return policy bar none, call customer support and they will send you a new one. If it is a new mixer still in box never used but is a couple years old then look for the warranty card and go on line to see if you can register it. They may let it by, just remember that you must mark it as received as gift and price payed unknown. if they let it pass then again call KA and they WILL send a new one. On to the more painful part, if the mixer is out of warranty and it has to be fixed the choices are:
1: send it to your nearest KA service center either by taking it or mailing it. be prepared to spend $100.00 plus dollars to do it this way.
2: send it to a local repar tech that has experience with KA probably $65 (what i charge) or maybe less.
3: Or do it your self, Not hard to do but!!! it can frustrate some people, go to KA site and get your parts list from that site for your model. then search the web for you tube videos that show you how to replace the grease, it will show you how to open and reclose your machine, then go to the speed control switch and locate the spring that is attached to it, i beleive that you will find that the spring has come loose and it is jambed in place (very tight space allowance in there) hook it back up and close up your machine and i bet a dollar to a donut that it runs fine. BTW if you find that it is not the spring being loose you will be able to diagnose the cause of the jam as the mechanism is very simple. hope this helps.
I need to know how to purchase items online with a gift card
I bought a $250 gift card for my daughter for Christmas 07 and yesterday, when she tried to use it, she was told that it was not activated. I've never had such a problem with gift cards from any other store, don't know what it means, and would like to know what action is needed to activate the card so my daughter can use it.
Is Gift Card # 379030868313701still active?
Thank you
how do you activate a gift card to use online?
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