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Posted on Aug 05, 2010
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I have a Chef Ceran Cooktop Model EHC64oU with four elements. The problem is that it doesn't seem to cook anything on a low heat. It stays on low for a few minutes and then the the temperature increases considerably and as a result I am constantly buring food. I primarily use stainless steel cookway. It is very frustrating and I don't know why its happening.

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  • Posted on Aug 05, 2010
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I am assuming having looked up the model that you have a glass top range. These ranges use a thermostat to regulate cooking temperature, and when they go bad you will either suffer from erratic cooking temperature or have no heat at all. The best solution I can think of is to replace that thermostat.

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Electric schott ceran glass cooktop model number ISE630WS01 right burner not working
Based on your question that the right front burner of your Schott Ceran glass cooktop is not working, here are some steps you can try to troubleshoot the issue:
  1. Check the power supply: Make sure that the cooktop is properly connected to a power source and that the circuit breaker or fuse is not tripped. If the circuit breaker is tripped, reset it and try turning on the burner again.
  2. Check the burner control switch: The burner control switch regulates the power to the burner. Check if the switch is loose, damaged, or defective. You can test the switch for continuity with a multimeter to determine if it is functioning properly.
  3. Check the heating element: If the burner control switch is not the problem, the issue may be with the heating element. Check the element for visible damage, such as cracks, burn marks, or discoloration. If you see any damage, the element may need to be replaced.
  4. Check the wiring: Check the wiring connections between the burner control switch and the heating element. If any of the connections are loose or damaged, this may be causing the issue.
  5. Test with a different burner: If you have multiple burners on your cooktop, try testing the right front burner with a different control switch or heating element to determine if the issue is with the burner or another component.
The above are basic means of troubleshooting, the following below will add more to the solution above;

Check the control board: The control board is responsible for sending power to the heating elements. Check the control board for any signs of damage or burning, and test it for continuity using a multimeter.
  • Check the thermal fuse: The thermal fuse is a safety device that cuts off power to the heating elements if they overheat. Check the thermal fuse with a multimeter to see if it has blown. If it has, you will need to replace it.
  • Check the switch relay: The switch relay is another component that can cause the burner to not work. Check the switch relay for any signs of damage, and test it with a multimeter to see if it is functioning properly.
  • Test the voltage supply: Use a multimeter to test the voltage supply to the burner. If there is no voltage, this could indicate a problem with the control board, thermal fuse, or switch relay.
  • Check for loose connections: Inspect all wiring connections between the control board, switch relay, and heating element. Loose or damaged connections can cause the burner to not work.
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