Question about HP LaserJet 3050 All-In-One Printer

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Win32NT 5.1.2600.0 I looked at your answer to Gargamel and this is NOT how my Win32NT problem is showing up. It appears in its own window with an OK button at the bottom. Clicking O.K. sens you to another window that says: (Window title)= HPTLBXFX.exe (Window contents)= Processid 0x4c0, Threadid 0x4c4 to proceed to debug click cancel to exit press o.k. (and there are cancel and o.k. button at the bottom This error seems related to the HP Laserjet 3050 printer specifically the HPTOOLBOX and having experienced the "HP TOOL BOX" error. Any further help would be greatly appreciated. We are running Windows XP not NT with a 330 Intel Celeron processor

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  • Hawkmistress Apr 22, 2008

    REMOVING HPTLBXFX.exe from startup with MSCONFIG fixed this problem but thanks anyhow.

  • shobhitb Nov 25, 2008




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Hello Hawkmistress

I just saw your request. I didn't get an email notification of it so my apologies for any delay.

Deselecting HPTLBFX.exe in MSCONFIG (or anything else for that matter in MSCONFIG) is only a temporary solution. Disabling items in MSCONFIG is a trouble-shooting tool. Once you've determined that a particular item in MSCONFIG is causing issues, then the next step is to address that particular item and, eventually, get MSCONFIG back to Normal Boot configuration.

I've resonded to more than 200 questions in the short time I've been here on Fixya. Unfortunately, I don't know which problem you're referring to. If you'd like to give me a link to that problem or, better yet, explain to me in detail the equipment involved and the problem you're experiencing, I'd be more than happy to work w/ you on it.

It sounds as though there is a possibility HP Toolbox is conflicting or being conflicted w/ or by another program or it is, in itself, corrupted, etc.

(01) My recommendation would be to disconnect from your computer the HP Printer that this particular HP Toolbox is associated with.

(02) Uninstall the HP Software that includes that HP Toolbox.

(03) Reboot your computer.

(04) Restore MSCONFIG to Normal Boot.

(05) Reboot your computer.

(06) Clean up w/ THIS utility.

(07) Reboot your computer.

(08) Clean up w/ CCleaner again.

(09) Then re-install your printer software.

** Be sure to create System Restore points all along the way.

** If you have other HP Software installed that also includes a monitoring program and/or toolbox, please, let me know BEFORE you take the steps I've outlined here.

If you'd like me to pursue this with you, please, post back here w/ the results and your observations. Hold off, please, on assigning a "best solution rating" until the issue has been resolved or diagnosed. I'll continue to work w/ you as long as the problem remains open.

Thank you,
BJ @:)

Posted on Apr 22, 2008

  • Anonymous Apr 23, 2008

    Sure, Hawkmistress. That'll be fine.

    99% of the time, the monitors that install w/ so many hardware devices (printers, cameras) are unnecessary. They take up system resources when they aren't necessary or in use.

    It's best to remove them from the Startup folder or the the registry "run entry" they appear in and run them manually on an as needed basis.

    Otherwise, we run into problems like the one you're experiencing where two or more device monitors are bumping heads and using up resources unnecessarily.

    To clarify, you don't have to throw the baby out w/ the bath water. When you want to use functions availble via the HP Toolbox for instance, double-click its shortcut in your Start Menu or on your Desktop to turn it on. When you're done w/ it, right click it's icon (now in the System Tray in the lower right hand corner of your screen) and turn it off or "exit" the monitor. You can do this w/ most any software device monitor (cameras, printers, etc)



It seems to be a conflict with the picture viewer for our digital camera and the HPtoolbox application. I will post more details after trying your suggestion

Posted on Apr 22, 2008


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Hi Gargamel,

That's your windows operating system version popping up. If you click on START then RUN and type in (w/out the brackets) [winver], that is likely what you'll see.

Are you running Microsoft TweakUI for WindowsXP? There's an option in TweakUI to Enable (or disable) "Show Windows Version on the Desktop".

I don't know how it got enabled on your new XP build. It normally isn't enabled by default. But you can most likely disable it by installing TweakUI and, 1st, selecting the option, and 2nd, deselecting the option to "Show Windows Version on the Desktop".


You can download TweakUI from HERE. Look in the right hand column. Scroll down 'till you see TweakUI.

There's a registry edit for this, too. I'm cautious, though. I don't normally recommend registry editing unless the person is experienced in it. If you are, please, let me know and I'll pass that on to you as well.

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