Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo

Related Topics:

Posted on Apr 07, 2008

Dropped a WD passport drive, now it won't load. HELP!

My computer recognizes the WD passport, however, the passport won't "boot" so the computer can retrieve data....????

  • Anonymous Mar 19, 2014

    cant open my wd passport theres an eject button yet cant be seen and theres a click sound on it while plugged on the computer

×

1 Answer

A

Anonymous

Unfortunately, these drives are not made to be dropped.

It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.

Contact Western Digital for a warranty replacement.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My WD my passport not working

maybe the cable plug of the WD my passport is broken
0helpful
1answer

Hi, my ps3 won't recognise my 1tb wd external hard

The problem with the new 1Tb WD Passport that I just purchased is that it is a USB 3.0 format and apparently PS3 doesn't recognize that speed.

Haven't found a workaround for it yet, but all these people advising you to reormat anew Passport drive are wasting your time.
0helpful
1answer

My netbook does not recognize my wd

Did it ever recognize it?

Connect the Passport to a different (desktop) computer.
If it still is not recognized, then the Passport has a problem.
0helpful
1answer

My WD 250GB passport portable hard drive is not recognized

If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.
5helpful
1answer

WD External Drive-USB recognize, but no icon, can't access

1. Right click on My Computer > Manage;

2. On the new window click on Disk Management, on the right side, right click in the USB Volume and chose "Change Drive Letter and Path..."

3. In the new window click on "Add..." to assign a letter to your USb drive.

Best Regards
0helpful
1answer

WD Passport not recognized

I added my WD Passport 80 GB it was seen in My Computer one day then i tried it again and it doesn't appear it on (humming and the blue lights on to) but still no WD Passport (F:\Removable disk) please help
0helpful
1answer

I reformatted the wd my passport hd. now my computer won't recognize it. I need the installation softare

Here is the WD page, pick your Passport type, on the next page download the software you need:
Select the software to download: http://support.wdc.com/product/download.asp?level1=2&lang=en

If I could be of further assistance, let me know. If it answers your post, please be kind to rate it.

Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

Getting an old Dell Dimension to recognize a WD Passport

In the end, I assigned a different drive letter to the device and it worked.

There's a lot of info out there on how to assign a letter. Here's one link:

http://lifehacker.com/software/windows/change-windows-drive-letters-167525.php
0helpful
1answer

Need help to locate Western Digital Passport 160GB External Drive

Could be a hard drive logic board issue since the computer bios recognizes the drive but the computer operating system does not. Not good.
13helpful
5answers

WD Passport not recognized anymore

Change your USB cable, I had same problem...changing the USB cable woked for me.
Not finding what you are looking for?

1,739 views

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...