Our machine shows C9401 default, can you help us in solving this problem

FIRST, if this code comes back. Have a technician look at it the exposure lamp the bright light under the glass is bad or the board controlling it.
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

c9401 means the lamp that the scanner uses isn't turning on.

Thread Konica minolta bizhub C351 error code C9401

if this procedure does not clear and it come back mite need new exposure lamp or CCD exposure lamp is bright lamp under the glass the CCD is the large black device under the big class to your right.

Power off the with the main switch. now ensure sub power switch is on the power switch on the control panel, now hold down utility /counter button and turn main power on SEE a TROUBLE RESET touch it goes to Ok. power the machine off wait ten second. and power on normally. if it come back do not reset until parts are replaced the machine is telling you I am broke you keep resetting it can get worse $$$$$$$$$$$$$$$$$$$$$$$

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Reset key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

konica minolta bizhub c654e in display error c9401
no Utility/Counter key. howcreset I resolve lamp already change

my machine konica minolta C252 is giving the code 9401 how should I resolve and what is

Hello,

Try this steps

The output from the CCD Sensor is a predetermined
value or less during CCD Sensor gain
adjustment.

1 Check the flat cable for proper connection and
correct or change as necessary.

2 Change PWB-C.

Please let me know if you have any further questions or concerns.

Thanks.

The output from the CCD Sensor is a predetermined
value or less during CCD Sensor gain
adjustment.

1
Check the flat cable for proper connection and
correct or change as necessary.

2
Change PWB-C.

1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON again while pressing the Utility/Counter key more than
10 seconds after.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. Turn off the Main Power Switch and turn it on again more than 10 seconds after, and
make sure that the machine properly starts.

To Deactivate

Press the Start/Cancel button until all the console LED's illuminate.
Press both Start/Cancel and On/Off buttons together until
d OFF appears.
The default screen returns and you can select a new programme.
Note:- The default screen information displayed on these models is that of the programme currently selected by the selector knob.