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http://www.samsung.com/ph/consumer/tv-audio-video/mp3-player/mp3-player/YP-K5QB/XTC/index.idx?pagetype=prd_detail&tab=support you could try to reload the firmware available at the link above they have guides available as well or if it still under warranty you might have them repair it RTC means Real Time Clock, it is a hardware clock designed to count
actual time. if this is faulty, things like playback and touch sensing
will be affected.
It needs repairing unfortunately i hope this helps you
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