We have had our machine for about 6 mos. and I use vinegar to clean out about every 2 - 3 weeks, however, it seems totally clogged and no water will pass through at all..help! We love our machine and do not know what do do!
Thank you,
Phyllis Frier
Hi,
I teied to find an answer for you and went to their website. Theys ay that the brewer needs to be descaled. The link below will bring you to thier site and I also pasted the excerpt below. It should still be under warranty too I think if you have only had it for six months. I pasted their number below.
http://www.keurig.com/help/faq.asp#brewer10
De-Scaling Your Brewer:
Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits or scale may build up in your Brewer. Scale is non-toxic, but left unattended, it can hinder Brewer performance. De-scaling your Brewer helps maintain the heating element and other internal parts of the Brewer that come in contact with water. The Brewer should be de-scaled every 3-6 months to ensure optimal performance or when there are white deposits in the Cold Water Reservoir. It is possible for calcium deposits to build up faster, making it necessary to de-scale more often. Please reference your Brewer’s Owner’s Manual for specific de-scaling instructions.
Back To Top
My brewer is not working, can I have it serviced?
We are sorry you are experiencing difficulty with your Keurig brewer. Please contact us at 1-866-901-BREW for assistance.
717 views
Usually answered in minutes!
×