Check the spool to make sure there isn't a nick in the cap where the thread can catch. If there is it can be smoothed with an emery board, or just turn the spool so the the thread feeds from the opposite end of the spool.
If the thread is unwinding too fast and pooling around the spool pin, you can use a thread net to help stop this.
Thread nets come in a long tube and you cut them to size. They can be found with machine embroidery supplies or at a dealer.
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