Samsung CLX-3175FN Color Laser All-in-One Printer Logo
Posted on Feb 19, 2010
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I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine

1 Answer

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  • Master 712 Answers
  • Posted on Feb 19, 2010
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Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

  • RHanson Aug 30, 2011

    probably late with this asnwer, but if you have paper jamming just as it coming out of the printer, undo the back cover, flip up the green levers, and pull paper from the front. lot easier.

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