How can i reset

These players are charged by the supplied USB cable and connecting it to the USB port of a computer or connected to a mains 5 volt USB adapter

The MP3 player is charged by connecting the supplied USB cable to the MP3 player and then plugging the other end of the USB cable into the USB port of a working computer.
You can also purchase a 5 volt mains USB adapter. Connect the MP3 player and USB cable to this 5 volt mains USB adapter to charge the MP3 player.

You can try and reset the player. resetting a Clip player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Some things to check for when your player does not act like its taking a charge.
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port.
I have some tips posted here on MP3 players and their problems. Connection problems MP3 player not found by computer
SanDisk Mp3 Player Frozen

check battery voltage

use a home charger not the USB charger. It is too weak to recharge the FUZE.

Hello Pookie34,

In general, most MP3 players are charged by connecting them to the USB port on your computer using the supplied programming cable. Make sure you are connecting the cable to a USB port on the computer itself and not a USB hub as most USB hubs do not have enough output power to charge your device.

Your MP3 player can also probably be charged by connecting it to an appropriate AC wall charger or automobile power cable. However, for most manufacturers these are optional accessories not normally included with the player.

Best Regards.
Ken
"Go Ahead. Use Us."

Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

Try a different usb port. If that fails, reset the mp3 player and try replugging it into the computer.

thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

I have the same problem right from day dot.... have found that using a pin on the reset button gets it back on every time! But the problem keeps coming back. I believe its a software bug on these units. Dont try and fix it... take it back and get something else!