Samsung YP - Recent Questions, Troubleshooting & Support


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Samsung YP-U3... | Answered on Oct 15, 2019


Samsung YP-K3... | Answered on Sep 30, 2019

the usb isnt able to properly fit in my samsung k5. what happened? i constantly plugg it in and at the last time i tried, it wasnt able to fit in.

Samsung YP-K5... | Answered on Sep 25, 2019

I've found several YP-U2J (not just YP-U2) MP3 players listed by Samsung support. The direct link to the support for the YP-U2JQB/XAA is . The manual is here: . If this link doesn't work, start at the above link and the Manuals & Downloads tab. (You'll see a pop-up, click Send.)

Alternatively, start at . Select Media Players under Mobile. Then select MP3 Players and finally the model. Then look for the Manuals & Downloads tab.

I hope this helps.

Cindy Wells

Samsung YP-U2... | Answered on Sep 16, 2019

my samsung yp-q3 is saying the same message i have deleted all music and tried resetting and it still does not work, i am using a macbook with it and it has not cause me any problems untill today , any advice ?

Samsung yPQ3 MP3... | Answered on Jul 21, 2019


You can download the software for your Samsung YP U3 MP3 player from this link--

Samsung YP-U3 MP3 Player Software

After opening the link, select "Software " under downloads tab.
Hope this helps...


Samsung YP-U3... | Answered on Jul 05, 2019

go to the samsung website to there download centre and download the software..

i had the same problem and i just downloaded from there website.

go to the support button and a drop down menu appears then go to download centre. follow the steps when the page loads

Samsung YP-K3... | Answered on Jul 03, 2019

I think holding down menu and the record button at the same time should fix it. I read the best solution and it just turned on. I was having the same problem, mine would not turn on either but just try pressing and holding down the record and menu button for about 5 seconds.

Samsung Yepp... | Answered on Jul 03, 2019

Please instal / reinstall driver of Samsung YP -U3 on your computer then paired them again.
This will your samsung work perfectly on your computer.
Regards, Jay

Samsung YP-U3... | Answered on Jul 02, 2019

Have either of you both tried downloading the drivers for the device?
I used the included CD which had also some software which I don't use... Drag&drop works for me!!
Try Samsung's site ---

Hope it helps...

Samsung YP-K3... | Answered on Jun 26, 2019

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