It says i need to run device software ...i downloaded the auto installer program from u guys... but its not seeing the scanner still.. any suggestions?
For those folks who have Windows 7...
Click start from menu (bottom left of window pane),
Click "Devices and Printers",
Click on the HP printer listed,
Click "scan a document or picture"...
CALL IT DONE!!!! Gotta LOVE Windows 7...EASY!
1. Connect HP4215 to power and USB
2. Left mouse button click Start
3. Right mouse button click Computer
4. Left mouse button click Manage
5. Left mouse button click Device Manager
6. Left mouse button click "+" (plus sign) next to any HP devices including Imaging Devices
7. Right mouse click then left mouse click (for each device) Uninstall
8. Remove 4215 from USB
9. wait a moment and exit manage
10. reconnect USB and re-enter device manager
11. watch and wait for 4215 to reinstall itself (takes a minute)
12. Click on HP Director and scan documents and it 'should' open
HOW DO I SCAN WITH THIS HP 4215
I don't have a solution but I do have a problem. I have never used my scanner and I need to scan something for work. I am not sure how to do this. I see that you can insert the paper from the back side, I push scan but nothing happens. Can you tell me what I am doing wrong?
Solutuion 1-open the door for the print cart. close the door.
solution 2- change or switch the usb cable.
Please help
Mine will not work either
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