My machine is a janome 8000
There are several possibilities, take a look at earlier solutions page for similar problem Here
I would also suggest a Q-tip or cotton bud dipped in metholated spirit to clean the bobbin case area, especially the recess track where the bobbin case spins.
If there are any needle strikes on your bobbin case which have spoiled the smooth surface required for efficient thread movement over the top, get a replacement for a few dollars.
For the record, Janome gives a 5 year warantee on circuit boards, so in the unlikely event that they fail, free replacement.
Cheers
Bargainbox
SOURCE: stepping motor error
Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.
sewman7
SOURCE: jANOME MEMORYCRAFT 8000 STEPPING MOTOR
if you ever have this problem, it is because you have had something in the way of the embroidery arm at the back of the machine, so it has not been able to move freely; you'll get a terrible noise as the machine is unable to do what it wants, slips gears or something and then can't bring the arm to its home position. But fear not, i have found if you turn the machine off and gently push the arm back home to touch the machine as it is the start position, when you turn it on, it will work fine and no harm done. just make sure the arm can move freely before you start embroidery!
SOURCE: stepping motor error
From what I've read here, it could be one of two things: a blown motherboard or a scratched bobbin case.
Before you do anything else, I'd remove the bobbin case, clean it and the area around it thoroughly (and check it for scratches or dings -- perhaps a needle broke recently?) and then replace it and see if that fixes the error.
If not, unfortunately, I'll bet it's time for a check-up with a repairman. :(
Best of luck to you!!
SOURCE: My Janome memory craft 8000
step motor error may mean the embroidery arm is out of position gently push it back home towards the machine and see if this helps. If the mother board is gone, they will not be able to replace it as its so old, but you may be able to get an 8000 or 9000 on ebayso you can still use your discs if you don't want to get a new machine
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