No audio (can't hear and can't be heard)

You can download and install the audio and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -

http://welcome.hp.com/country/au/en/cs/support.html

Maybe you corrupted the audio driver. Download and reinstall it.
Get onlineand got to www.google.com In the google search box type: "ASUSSupport" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Download and install the Audio drivers.

Hi John,
You may need to re-install the audio drivers again.Though you haven't included your machine's model and Operating System,try this site for driver downloads.
Make sure you select the driver that corresponds with your operating system.

Hope this helps.Thanks!

You can download the audio and device drivers for your laptop from thelaptop manufacturer's WEB site.
I cannot give you the link to the laptop manufacturer's WEB site because youhave not provided me with the details of the make and model of your laptop.

Hi,

You just need to download the appropriate audio driver for your computer. Go to the Device Manager and install all missing drivers for "Unknown Devices". Either connect to the internet or use the driver disc which came with the motherboard of the computer.

For those who doesn't know how to access Device Manager, please follow the steps below.

For Windows XP:
Start -> Run -> Type devmgmt.msc (in the box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

For Windows Vista and Windows 7
Start -> Type devmgmt.msc (in the start search box) -> Right click Unknown device -> Properties -> Driver tab -> Update driver

Hope this helps.

reinstall audio driver from your motherboard disk, if will no resault, enter bios, from there turn on audio device , maybe written AC97

First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (Soundblaster) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If your playback device is installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from manufacturer's web site. For soundblaster your link is http://www.creativelabs.com/support
Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware conflict between your sound card and another device. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech
.
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Go to the Control Panel - click on Sounds and Audio Devices - click on the Sounds tab - click on any of the Program events and click the play button. If you hear a sound from the speakers the audio driver is correctly installed. Also connect a headphone to the laptop and repeat this test.
If you don't hear any sounds and the play button is greyed out, it means the correct version of the audio driver wasn't installed.
You can check if this is true - go to Control Panel - System - Hardware tab - Device Manager and look for any devices that have a yellow ? against the device. This indicates a device driver is required to make this device work.
You need to download the correct device driver for your model laptop, and it must be a XP or Vista version that matches the Windows version that is installed on your laptop.

Hi there.

You can download the audio drivers from the Gigabyte website here:
http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=2581

Just select your operating system, then select the driver you want to download.

Hope that helps.

Tim

The driver you are installing needs more requirements. try to install driver from mother board CD. If not try to download realtek HD driver compatible to your processor.