BenQ FP731 17" LCD Monitor Logo
Posted on Jan 15, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

BenQ FP241W 24" inch problem with HDMI connection

When hooked up to a Denon 1940 DVD player via HDMI my BenQ FP241W does not receive any signal, the screen stays blue. Have tested with another HDMI cable and have the same result. Have tested the Denon with another screen via HDMI and it worked. Denon will work with BenQ through standard video connections. BenQ did receive a signal through HDMI from a Panasonic DVD player although it wasn't possible to configure the settings properly. Any ideas?

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 472 Answers
  • Posted on Apr 09, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Apr 08, 2008
Answers
472
Questions
1
Helped
190967
Points
1152

Sounds like the HDMI port on the monitor has been shorted out.
There are very small fuses on the video board that can be changed, but they are fiddly and you may end up doing more harm then good if you are not sure what your doing.
The fuses are actually soldered to the board...it's not a case of pop one out and pop one in like the glass type.


Hope it helps =)

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Denon dvd 1940 problem. All funcion is ok, but audio impul not works? but

Check all connections from the DVD player to your amplifier/receiver and TV. Make sure the audio cables are securely connected at both ends.
Try connecting the DVD player to another amplifier/audio system using different cables to isolate if the issue is with the player or cables.
Check the audio settings on the DVD player - make sure audio output is enabled and set to an appropriate format like PCM or Bitstream. Go through the audio setup menu and reset to factory defaults.
Make sure the volume on the DVD player is turned up and not muted/very low. Try different audio tracks on a DVD movie to test.
If connected digitally via HDMI, try swapping to analog RCA connections instead. Or vice versa.
Try playing audio CDs to see if the issue only affects DVD movies or all audio.
Make sure the audio on the disks themselves are okay by testing in another player.
If there was a power surge or electrical issue, the audio circuits could have been damaged. A repair service may be needed.
As a last resort, perform a factory reset or firmware update on the DVD player.
0helpful
1answer

Digital Coaxial not working on DVD player

There might be several problems. As the projector has component only connections and the DVD player none, then if the Receiver has component out, you can hook it up to that. If the receiver has HDMI inputs then you can connect the DVD player via the HDMI socket to it. The Coax sockets on the DVD player will be for sound. Number one should be connected to Digital coax 1 and assigned for it.
It's possible that the sound on the DVD player is switched off on the coax or has the wrong format selected. You will need to see the player's menu for this, so if you can't see the screen using the projector, connect a TV instead.
However if the receiver has no component out and no HDMI sockets you will have real problems connecting the DVD and using the projector with it. Though you should be able to hear the sound via the Denon.
2helpful
1answer

I have a Denon AVR2307 to which is connected,via optical audio and component video a DVD player/recorder and this works well but in order to take some of the work off the player part I've bought another...

HDMI signal from DVD can not be down converted to analog component signal.
Connect your new DVD to a component input 1..4. Make sure that component input assigned to desired input (dvd/vcr/sat/) (setup - input setup - input - component assign - component x etc). Connect coax output of DVD to coax x input of the receiver and assign it (setup- input setup - "input" - digital assign ..). Probably you need to setup DVD output resolution to 720i or 720p in dvd setup menu.
1helpful
1answer

When i hook up my Bell 4100 Sat receiver to the Aux 1 in, i receive the sound but no video. I have tried using all sorts of combos, s-video and yellow video cable. The tv is hooked up witrh HDMI from the...

Thanks for clarifying that for me. The simple answer is the Denon home theater isn't able to convert the signal from your Bell receiver into an HDMI compatible format. You'll need to use either S-Video or the regular yellow cable to connect your Home theater to the television. The HDMI out provided would only work for the internal DVD player. This is a limitation of HDMI, not a problem with your home theater. You need HDMI in (or DVI in) to get HDMI out.


May 02, 2010 • Denon S-301
2helpful
1answer

No picture with cable to denon AVR-589

Long and painful answer!!! However, in the end, you need to bypass HDMI thru your receiver and go direct to the TV. Connect Digital Coaxial or Optical for audio to your receiver. Your version of HDMI in your receiver is not compatable with today's HDMI version. Yours is 1.1a and the current version is 1.3b going to 1.4. If you want detailed info as to "why", just google "HDMI 1.1 problems" you can read for hours! Sorry for the bad news! However, it is what it is. Hope this helps. If you need further help with setup, post a comment and I can give you further help.
0helpful
1answer

Digital projector is shutting down as soon as dvd

Hi make sure that in the projector menu it doesn't have an option to cancel "control" as many tv's with hdmi have the capability to receive command signals through the hdmi cable.

Also make sure that your receiver is set for hdmi signal you must designate which input you are using on the receiver and then tell it what type of signal you want it to use.

you may have just pushed a button that changed these settings somewhere along the way.

hope that helps
0helpful
1answer

Mistracking on dvd player

Hello!

It turns out there is a problem using hdmi cables with integrated amplifiers Denon dvd players (the 1940 series) - the hdmi cable processes the visual signal before the audio signal. Therefore there is what appears to be a lip syncing problem because there is a short 'time delay' between the visual and audio signals. I would advise anyone to simply use an AV reciever as they incorporate time delay technology so the visual and audio signals are in perfect sync. Luckily, Richer Sounds, where I bought the intergrated amp gave me a full refund, no quibbles or hassle. I would like to add I am unsure if the problem lies with just the Denon 1940 hdmi dvd players and intergrated amps or ALL hdmi players. Also, I was trying to achieve a simple 2 speaker set up with the amp.

The forum on What Hi-Fi document this problem with much better clarity and technical explanation that my understanding of the problem. However, the lesson learned is, if you want any speaker set up with your dvd player, use a dedicated AV reciever.

Best Regards, Graeme Young.
0helpful
1answer

Denon AVR-488 , problems routing cable box through receiver to tv

If you don't have one, the manual is available online: http://static.highspeedbackbone.net/pdf/AVR-488-OM-E_101.pdf

Suggestions:

1. Reset to default values. Per page 36 of manual: 1. Turn off Power. 2. Press Power while simultaneously pressing Speaker A and Speaker B. 3. Once the display starts flashing at intervals of about 1 second, release the two buttons.

2. Make sure you have AM or FM radio reception. This makes sure your speakers, amps, etc are connected and working correctly.

3. Connect DVD player to HDMI 1 in and TV to HDMI Monitor Out.
Play a known good DVD that works when you connected the DVD directly to the TV via HDMI.

Select the DVD/HDP input on the receiver and play the DVD. You should not have to perform any input assignments, etc. It should just work, as HDMI1 is the default system setting for DVD.

4. If possible, obtain a STB with HDMI out & repeat step 3 using the HDMI2 TV/CBL input. Keeping the signal path all digital (HDMI) will give you a better picture quality than forcing several analog to digital conversions (component video is analog).

4A. To use the component connection, first test by connecting the STB directly to the TV via component video/audio if possible. This tests that the component video output of the STB is working correctly.

Next, remove direct connection and connect via receiver. Connect STB to receiver as shown on page 13 in manual. Connect component video output from STB to component video input #2 (tv/cbl) on receiver. Connect the STB audio output to the corresponding tv/cbl audio inputs.

Make sure nothing is connected to the HDMI2 input or to any other TV/CBL inputs (composite video, s-video, digital coax audio).

Now select the TV/CBL input and turn on the STB. You should have both audio & video.
0helpful
1answer

No dish network sound through denon 1609 receiver

check the setting for the HDMI connection at the Denon you may have to assign the HDMI audio setting also on the front of the Denon while in the DVR mode press the input mode button on the front of the Denon to select auto and if that doesn;t give you sound you will have to connect a cable from the DVR optical.coaxial or analog audio output to the Denon and setup for that type of audio connection
0helpful
3answers

Denon Avr-588 setup

dojran,

nice gear. Without further information, i am going to describe the best setup possible with your equipment.

1. make sure the speakers are connected to the receiver and you can hear sound out of it

2. connect cable box to receiver via hdmi to receiver.Choose cable on the receiver or video1 etc. (if you are not using hdmi cables post annd i will walk uthruogh a non hdmi process)

3. connect a hdmi cable from thee receiver monitor output area to the tv hdmi input

4. connect the dvd player hdmi to the input of the receiver

to watch select the tv av mode to line up with the receiver and choose video1 for tv and dvd to watch dvds on the receiver.

good luck

smeags
Not finding what you are looking for?

1,132 views

Ask a Question

Usually answered in minutes!

Top BenQ Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Paul Bade

Level 3 Expert

1818 Answers

Jean Thiebaux

Level 2 Expert

164 Answers

Are you a BenQ Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...