Blackout after update symantec

https://www.youtube.com/watch?v=yWr8MIN3eJo

Solution #1: Power Cycling/Restart The Device
Simply Turn OFF the Android phone and tablet completely. To restart device with touch screen not working: Press and Hold Power button until your screen goes black. After 1 or 2 minute, press and hold the power button to switch ON the device again.
https://www.androiddata-recovery.com/blog/resolve-touch-screen-not-working-problems-on-android

A new, free software update available for your Kindle Fire HD 7" (2nd Generation). This update automatically downloads and installs on your Kindle Fire when connected wirelessly; however, you can also manually download the software and transfer the update to your device via USB cable.

Swipe down from the top of the screen to open Quick Settings, and then tap More.

1. Download & Install Software Updates Automatically.

Swipe down from the top of the screen to open Quick Settings, and then tap Sync. The software update automatically downloads in the background, and installs after the download is complete and the device is asleep. Your Kindle Fire will restart during the software update. After the restart, the message"Kindle is upgrading" will appear on the screen.

Press F8 on restart and enter safe mode.
Run CCleaner program and clean registry.

Restart your pc in normal mode

• First, manually backup your iPad by connecting it to your computer;
  • open iTunes and select your iPad from the icons below the menus
  • in the Summary screen, click the "Backup Now" button;
  • Quit and restart both your computer and your iPad.
  • with your iPad connected to your computer, click "Check for Updates" and follow the prompts.

If you need further help, reach me via phone at https://www.6ya.com/expert/john_77bb351c0c06b354

you probably will need to update the firmware

D2_961 Firmware Update Instruction:
1. Download the D2_Firmware in the link below
2. Use an archiving software (Winzip, WinRar, 7 zip etc.) to extract the Firmware Update package and export it to your computer's local disk (ex. C:\)
3. Open up the zip file and there will be 3 folders as shown in image

4. Open "Pad Product Tool 1.05_02" folder and click on "setup.exe" to install update tool.
Click "Next" all the way until the program starts installing. Click "Close" when the software has done installing.
5. Open up "Pad Product Tool"
6. Click the icon and choose the firmware file "jellybean_atm7029_m2909_131216.fw" from the "FW_m2909_961_1115_1216" folder.

7. When the firmware file loads, it will show up on the PAD Product tool.
8. Now, click and hold down the "Volume - "key on the tablet.
9. While holding down "Volume - " key, connect the tablet to a PC using the USB cable.
10. Still holding down "Volume - "key, use a paper clip (or a small pin) and press the "Reset" button on the back of the tablet ONCE (and let go)
11. The icon will turn into . Click it to start the firmware update.
12. After the update is complete, remove the USB cable first, then turn on the tablet.
13. The initial start up time may take up to 50+ seconds.
14. After initial start up, tablet will require a reset. Please press and hold the reset button for 10-15 seconds to reset the unit.
http://cloud.d3reaction.com/public.php?service=files&t=2ff2083703cca9cfa4050bd47a793864&download

How to Reload Windows XP Without Removing Files Deleting system files, modifying the registry and installing incompatible drivers to Windows XP can damage the integrity of the operating system, rendering it inoperable. Virus infections are often responsible for making the aforementioned changes to a system, but employees who have administrative access to the workstation can make deleterious modifications to the OS as well. Reinstalling Windows XP can repair the OS, but if work-related files are stored to the system partition, all of the data will be erased during the installation process. To reload Windows XP without losing files, you can perform an in-place upgrade, also known as a repair installation.

Step 1 Insert the Windows XP CD into the optical drive and then press "Ctrl-Alt-Del" to restart the computer. Step 2Press any key when prompted to load the contents of the disc. Press "Enter" on the Welcome to Setup screen.
Step 3 Read the license agreement, pressing "PgDn" to scroll down the page. Press "F8" to agree to the terms. The CD will search for previous installations of Windows XP. Step 4
Press "R" to repair the selected operating system. The disc will begin reinstalling the operating system to the hard drive without affecting personal files. Follow the on-screen prompts to complete the repair installation. Step 5
Log in to Windows XP and sign on to the Internet when installation completes. Click "Start," "All Programs" and then "Windows Update." Step 6
Click "Scan for Updates" to search for applicable service packs and hotfixes to reinstall to the OS. Step 7
Click "Install Now" to bring the in-place upgrade up-to-date.
Things Needed

• Windows XP CD

Tip

• Make sure you have your Windows XP product key (found on the CD cover or on the computer case) available prior to reinstallation.

Warnings

• If possible, back up your files previous to the installation in case something goes awry during the process.
• You will need to reinstall all non-native programs and removable devices after performing an in-place upgrade.

call the company tell them the problem and if they don't have a solution that works they will probably relace it.

Your husband switched the device off. If you give the power switch a short nudge only, it goes in and out of "stand-by" mode, it is not really switched off.


Try to slide and hold the power switch again, until after the power light blinks three times. Should happe after ~5 seconds of holding. The Kindle should restart now --- takes about a minute, but you will see a progress bar to keep you happy during the delay.

Have you tried doing a system recovery using the "hot" keys for the machine. Contact ASUS support for the instructions.

try to login as administrator if don`t work, format the C: partition.