How do I get more bass out of the system?

To program your Bose CineMate home theater system with the Spectrum remote, you will need to use the appropriate remote control codes. These rules vary depending on the model of your Spectrum remote and the specific model of Bose CineMate you have. Follow these detailed steps to program your Spectrum remote to control your Bose CineMate: Find the remote control code: First, you need to find the remote control code for your Bose CineMate system. Spectrum provides a list of remote control codes for devices on their website or in the remote control user manual. You can also try looking up specific codes online using the model number of your Spectrum remote and Bose CineMate. Turn on Bose CineMate: Ensure that your Bose CineMate system is turned on and in the proper mode for operation (e.g., TV or AUX mode). Enter programming mode: Press and hold the "Setup" button on your Spectrum remote until the LED indicator on the top of the remote turns on. Enter Code: Use the number buttons on the remote to enter the four-digit remote control code of your Bose CineMate. The LED indicator blinks to confirm the entered code. Test control: After entering the code, point the Spectrum remote at the Bose CineMate system and press various buttons (e.g., volume up/down, power) to see if it controls your Bose system. If it works, the program succeeds. Save the code: When the remote control works with your Bose CineMate, press the "Setup" button again to exit the programming mode. Now that the code is saved, your Spectrum remote should be able to control your Bose CineMate. Please note that not all remote control codes may work with all models of the Bose CineMate. If you can't find a working code, you can try the code search feature in your Spec

There is a bass adjustment knob on the acoustimass module(subwoffer). That is the only adjustment I am aware of at this time.

Do the same thing by unplugging the power, but also unplug the interface module (box with red/green LED light) from the sub woofer / bass module, and wait 30+ seconds. Plug the interface module back in first, and screw it in as tight as possible. Then plug the power back in and try the remote. This should fix your problem. :)
If this doesn't fix it, you will have to purchase/replace this module through Bose. (anywhere from $40-$60 if not under 1-yr warranty.) If you're still under warranty, it's a free replacement.

If the system doesn't have controls labeled "bass" and "treble" - or if there are no clever presets like "Hall", "Theater", etc., then you'll have to adjust these parameters before the signal reaches the speakers. One way is to purchase a graphic equalizer to hook between the speakers and the signal source. A graphic equalizer a basically a tone control, with the spectrum divided into 10 or more "slices" instead of 2 (bass and treble). Consider the sliders on the left as "bass", and the ones on the right as "treble". If you're using these speakers for a computer, some sound card software has these controls buried beneath a few menus - but sometimes not. The easiest solution is to buy an equalizer and hook it between the signal source and speakers. Bose is typically "audiophile" equipment, and many audiophiles don't want tone controls (thus the extra electronic processing required) to contaminate the signal. Obviously, most systems do need to offer some control to the user, as you've discovered!

It may not have bass and treble controls, since most newer TV's now have these adjustments. Play around with your TV and see if you can find bass and treble adjustments from the remote.

Try adjusting the bass from your TV. If it's a newer TV, it should have tone control adjustments somewhere in the menu.

40' speaker cable for 3·2·1® or CineMate® system $20.00. Why distroy a system. http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/home_entertainment/theater/systems/surround/cinemate/accessories.jsp#tabs

Eric,
Take their offer Bose is not that forgiving.
Send it back let them deal with it.
If you try to DIY it you'll void warrenty and will be totally SOL
Good luck

The Bose codes for Comcast remotes for both the Cisco (labeled Xfinity) and Scientific Atlanta (labeled Comcast) DVR remotes are 31229 and 31933. 31933 worked with my Bose CineMate Series II

Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.