Bose Audio Players & Recorders - Recent Questions, Troubleshooting & Support


have you tried a new cable?

Bose 321GS... | Answered on Oct 14, 2019


Anything that trips the mains has shorted and should be looked at by a technician. Such devices are potentially a fire hazard and should not used and unplugged from the mains till it can be fixed.

Bose Audio... | Answered on Oct 12, 2019


Check your jack. A bad jack will cut-one ear. Try wiggling the wire going into your jack. You can buy the entire jack and plug.

Bose QC15... | Answered on Oct 01, 2019


It will make a noise with the bass going through it. Lights are not fitted on some models.

Bose Audio... | Answered on Sep 28, 2019


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Bose SoundDock... | Answered on Sep 24, 2019


Sounds as stuck in a MODE , Unplug , & re try

Bose Wave Radio | Answered on Sep 24, 2019

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