Brother MFC 490cw Color Inkjet Multi-Function Printer Logo
Posted on Oct 09, 2009
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Printer won't print black ink

Won't print black ink, even after cleaning, alignment and new black cartridge, nothing seems to change

  • mwolf2005 Oct 09, 2009

    change cartridge for new one and can hear the ink in the new one..., could ink be stuck somewhere else, it does not look like anywhere else is accessible, all the colors work fine

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2 Answers

natural4ce

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  • Contributor 7 Answers
  • Posted on Oct 12, 2009
natural4ce
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From multiple online sources, this appears to be a fairly common problem with this model. As a matter of fact, my 490CW is experiencing the same exact issue. Called tech support and they're issuing an exchange. I'd advise that you do the same.

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  • Master 507 Answers
  • Posted on Oct 09, 2009
Anonymous
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Hi
it might needs replacement or check the ink if still liquid or already frozen

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