Remove the bottom access plate. Reach inside and find the spring and re-attach it. If the spring is broken buy a replacement spring. There should be 2 springs,one on each side.
Hello jakie7
did you check the Door cable. Replace both cables at the same time as they usually wear out at the same rate. Consider replacing door springs also as preventive maintenance.very easy to locate remove access pannel from bottom and look in there should be i cable connected 2 2 springs on each side usally after time the cable eye breaks try that and let me know
thanks
rob
Hi,
The door springs or ropes have broken...
That is not that hard to fix and you can easily buy the parts yourself online...
Here is a tip that will help you with the online buying...
How to Buy Appliance Parts Online
heatman101
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