Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook Logo
Posted on Sep 20, 2009
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Downloaded software updates, computer won't start up now

The other day I downloaded some software updates via the automatic notifier. Now, when I power it up, I get the Apple symbol on the gray screen, with the rotating clock, but it just shows that screen for about 2 minutes and shuts down.

My hard drive is partitioned and I'm still able to start up using windows (bootcamp) but the OS X side won't work. I've tried pulling the battery, disconnecting AC power, holding the power button 5 sec, etc. Nothing seems to work. Very frustrating since I just updated Apple software and now my Apple computer won't work. It's a 4 month old MacBook. Thanks in advance.

  • rvr300 Sep 24, 2009

    I read my manual and it states that I had 90 days of warranty. Is that correct? I'll try 1800sosappl tomorrow. Thanks for the reply!

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  • Apple Expert 481 Answers
  • Posted on Sep 21, 2009
Anonymous
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Joined: Sep 19, 2009
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If your MacBook is only four months old, it is under warranty. You can call Apple at 1-800-SOS-APPL and explain your problem, and they will walk you through a solution for free.

  • Anonymous Sep 24, 2009

    You have 90 days of free call-in assistance, and one year parts and labor warranty. However, since your problem is of the form "your software update broke my machine" and not "how do I do so-and-so," it should be a free call for the first year. Another alternative is to make an appointment with an Apple Genius at at Apple Store, which I believe is always free.

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To turn on Automatic Updates yourself, follow these steps:
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II want to remove geniun microsoft software from my deasktop

First let's know how it comes to your system! We all know about the windows automatic updates. We all know that the automatic update program of windows is batter for improving our security. But if you have the pirated version of windows than when you on the automatic updates windows genuine notification will automatically updated on your system. Some people will format his/her system from this problem. but friends there are a way to remove it perfectly.
But you haven't received that notification yet than you can be receive it so be expert and follow these steps: 1. Go to my computer's property. 2. Press on automatic updates. 3. You will see four radio button: 1. Automatic (recommended). 2. Download updates for me, but let me choose when to install them. 3. Notify me but don't automatically download or install them. 4. Turn off automatic updates. Select 3rd radio button to solve the genuine notify. When you select 3rd option than your system will ask you which update you want to download. When you are selecting the checkbox of asked update than don't check the checkbox of windows genuine notification.
But you have already updated that notification than you have to remove following files: C:\windows\system32\WgaLogon.dll C:\windows\system32\WgaTray.exe C:\windows\system32\dllcache\WgaLogon.dll C:\windows\system32\dllcache\WgaTray.exe C:\Documents and Settings\Your current user account name\ Local Settings\Temp\WGANotify.settings C:\windows\WgaNotify.log C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage Also remove it from regedit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\WgaLogon
If are you a lazy parson than you can Download tool of Remove WGA from below:


http://www.ziddu.com/download/9688796/RemoveWGA.rar.html
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You may be a victim of software counterfeiting

THERE ARE NUMBER OF METHODS BUT FOR YOU THESE 2 METHODS ARE GOOD

1) METHOD:-
TRY SYSTEM RESTORE.

2) METHOD:-
2.1) LAUNCH WINDOWS TASK MANAGER.
2.2) End wgatray.exe Process In Task Manager.
2.3) Restart System In Safe Mode.
2.4) Delete wgatray.exe from c:\Windows\System32.
2.5)
Delete wgatray.exe from c:\Windows\System32\dllcache.
2.6) Launch RegEdit.
2.7) Browse the following key HKEY_LOCALMACHINE\SOFTWARE\MICROSOFT\WINDOWSNT\CurrentVersion\Winlogon\Notify.
2.8) Delete The Folder "WgaLogon" and all of its component.
2.9 ) Reboot System.

3.0) BE HAPPY NOW.... AND NEVER EVER INSTALL WINDOWS GENUINE ADVANTAGE NOTIFICATION IN WINDOWS UPDATE OTHERWISE YOU HAVE TO REPEAT THE DAMN PROCESS AGAIN.

IN ORDER TO THAT FOLLOW THIS

START
--> CONTROL PANEL--> AUTOMATIC UPDATES --> CHOOSE THE OPTION """"""""""""Notify me but don't automatically download or install them"""""""""""

When u use this option whenver your system detects any new WINDOWS UPDATE choose the updates which u want to install... DONT INSTALL WINDOWS XP SERVICE PACK --3.
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You may be a victim of software counterfeiting

THERE ARE NUMBER OF METHODS BUT FOR YOU THESE 2 METHODS ARE GOOD

1) METHOD:-
TRY SYSTEM RESTORE.

2) METHOD:-
2.1) LAUNCH WINDOWS TASK MANAGER.
2.2) End wgatray.exe Process In Task Manager.
2.3) Restart System In Safe Mode.
2.4) Delete wgatray.exe from c:\Windows\System32.
2.5)
Delete wgatray.exe from c:\Windows\System32\dllcache.
2.6) Launch RegEdit.
2.7) Browse the following key HKEY_LOCALMACHINE\SOFTWARE\MICROSOFT\WINDOWSNT\CurrentVersion\Winlogon\Notify.
2.8) Delete The Folder "WgaLogon" and all of its component.
2.9 ) Reboot System.

3.0) BE HAPPY NOW.... AND NEVER EVER INSTALL WINDOWS GENUINE ADVANTAGE NOTIFICATION IN WINDOWS UPDATE OTHERWISE YOU HAVE TO REPEAT THE DAMN PROCESS AGAIN.

IN ORDER TO THAT FOLLOW THIS

START
--> CONTROL PANEL--> AUTOMATIC UPDATES --> CHOOSE THE OPTION """"""""""""Notify me but don't automatically download or install them"""""""""""

When u use this option whenver your system detects any new WINDOWS UPDATE choose the updates which u want to install... DONT INSTALL WINDOWS XP SERVICE PACK --3.
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