The other day I downloaded some software updates via the automatic notifier. Now, when I power it up, I get the Apple symbol on the gray screen, with the rotating clock, but it just shows that screen for about 2 minutes and shuts down.
My hard drive is partitioned and I'm still able to start up using windows (bootcamp) but the OS X side won't work. I've tried pulling the battery, disconnecting AC power, holding the power button 5 sec, etc. Nothing seems to work. Very frustrating since I just updated Apple software and now my Apple computer won't work. It's a 4 month old MacBook. Thanks in advance.
If your MacBook is only four months old, it is under warranty. You can call Apple at 1-800-SOS-APPL and explain your problem, and they will walk you through a solution for free.
You have 90 days of free call-in assistance, and one year parts and labor warranty. However, since your problem is of the form "your software update broke my machine" and not "how do I do so-and-so," it should be a free call for the first year. Another alternative is to make an appointment with an Apple Genius at at Apple Store, which I believe is always free.
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I read my manual and it states that I had 90 days of warranty. Is that correct? I'll try 1800sosappl tomorrow. Thanks for the reply!
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