Dell Inspiron 1501 Notebook Logo
Posted on Sep 01, 2009
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My dells webcam wont work on msn,

My dell inspiron laptop computer with windows vista has a built in webcam. But it doesnt seem to work on msn. Any ideas as to why?

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  • Master 448 Answers
  • Posted on Sep 01, 2009
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Joined: Apr 24, 2009
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If the web cam is working normally with other web cam applications but MSN then it's required to configure MSN to use the web cam. Please follow the steps given below to configure MSN to use the web cam.

(i) Please ensure that the web cam is turned ON.
(ii) Then, double click the MSN icon and log on.
(iii) Click on the Tools menu, then click on the audio/video tuning wizard. Then, click Next to start the wizard.
(iv) On the first wizard page, under Camera, click the web cam then click Next.

Performing all the above steps will configure MSN to use with the web cam.
In order to start a video conversation, follow the steps given below after signing in MSN:
(a) Click Action, then point to audio/video.
(b) Then, click start a video conversation.
(c) Select a contact from "My contacts" page then OK.

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Hi....Use the webcam button in the messenger software : yahoo, msn and it will automatically turn on and start the webcam.
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You may have to change your cameras image resolution to get an image to work on MSN,
try this if no joy,uninstall,shut down and reinstall the device,
should sort your problem quickly,

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On msn, my webcam shuts off before someone is able to view it. out of msn it works fine, i have a dell inspiron laptop with an inbuilt webcam, anyone know how to solve my issue?

you need to uninstall all the drivers that the built in camera has in your computer... then try re installing the drivers back again... you should have the cd from the time you bought your laptop...

hope it helped you... tnx
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Dell webcam manager working with msn messenger?

if you have the webcam center opened along with with msn then it wont work on either one of them.
you can try these steps tp check if it works for you or not.

1)look for the web cam center system tray icon and right click on it if its there and select exit

and as u said u cant see you self in web cam console --- in webcam console you can only see your self under the doodling tab and only of your webcam is working at that i.e

either you have the webcam center opened or any other messenger or software which turns on your cam then only ull be able to view your cam in webcam console alongside.



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Dell webcam manager working with msn messenger?

as ive told others, make sure u actually turn off the software program that came with the computer before using with msn! u should be able to have it on while using it but for some reason some computers wont allow it! it "tells itself" that there are 2 programs trying to run the web cam when really only one is.
but because the program is on, it sees it as being used in 2 places at 2 different times!

try turning off and exiting the software (dell webcam manager) and then go onto msn and try using ur web cam!! make sure the dell manager is exited, then when u have a msn window open, turn the cam on and see if ur friends can see u then..

good luck..
if this doesnt work ill check back and see what i can do for you!
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My webcam won't work on msn

Okay, the driver for the webcam (hal.dll) needs to be reinstalled.

Do the following:

Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer

What taskkill does is kill the webcam application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the webcam driver, and the problem will be fixed!
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