Yes the lamp must be turned on.
Bulb must be in working order.
http://waterheatertimer.org/GE-timers-and-manuals.html#15004If link above does not show your timer, then add a comment
The GE 15004 timer does not have a manual at Jasco, so many folks write in about this timer
To set the timer, rotate dial until current time lines up with pointer located on inner dial.
The trippers are located on outer edge of dial.
I'm am guessing that you move the trippers around to time, and then push tripper inward or outward.
I have looked at enlarged photos of timer but cannot say exactly how the tripper is set.
Green tripper is ON
Red tripper is OFF
There is a switch located on side of timer.
Move switch to ON for timer to operate.
Plug lamp into timer.
Plug timer into wall.
To check on-off settings, manually rotate dial clockwise with your hand and watch lights turn ON-OFF.
Check switch is supposed to be set ON, by moving switch both ways.
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