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Gerri Menn Posted on Jun 22, 2019
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Alexa says she is having trouble understanding me try again later

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Alexahelpline

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  • Expert 46 Answers
  • Posted on Sep 28, 2021
Alexahelpline
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Joined: Jul 22, 2021
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Many reasons behind Alexa Having Trouble Understanding issues such as your wifi connectivity issues with Alexa device and wireless network. If wireless connectivity is not working then Alexa echo shows the not responding or Offline.
Check your Alexa Device is connected to the right network.
Wireless range problem, so you can keep your Alexa closer near to the router
Check Also the Alexa software is updated
Go to the device setting and try to reset the Factory setting.
And last you can restart the Alexa device and wireless router
If Still Alexa Having Trouble Understanding then contact the Alexa Helpline expert today.

Andrei Alexandru Antone

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  • Expert 31 Answers
  • Posted on Jun 22, 2019
Andrei Alexandru Antone
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Visited the website for 3 consecutive days.

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Joined: Jun 22, 2019
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Hi !

You can try saying 'call name's STOP. Then try again!

Thanks

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Related Questions:

0helpful
1answer

How to solve when Alexa Say I'm trouble understanding your voice?

Your Alexa Says I'm Having Trouble Understanding? If yes, then luckily you are looking at the correct screen to overcome Alexa having trouble understanding issue.

Quick Tips To Fix Alexa Having Trouble Understanding Issue

Network Problem:


When Alexa faces Internet gives then it straightforwardly says "I'm experiencing difficulty associating with the Internet" yet on the off chance that there would be insecurity issues with the Internet, it some way or another says "Alexa experiencing difficulty seeing at this point".

In such cases, you need to concentrate upon a few tiny activities that can assist you with beating this issue.

On the off chance that the switch is near the brilliant speaker, sympathetically make a distance of 2 to 3 feet between them.

Guarantee that the Wi-Fi switch ought not to be put on the glass surface or ought to be 3 to 4 feet over the ground.

Between the Alexa and the switch, there ought not to be any item positioned. On the off chance that there is, generously eliminate them. You have likewise a choice to supplant the contraptions.

There ought not to be any electronic contraptions close to your Alexa or the Wi-Fi switch other wise Alexa Won't connect to WiFi issues arise.

Ideally, subsequent to following these methods you will be liberated from this difficulty. On the off chance that you are as yet confronting this issue, simply follow another progression.

Update The Device:


Most of the time Echo speck disconnected issue is known as the serious issue that brings Alexa to have hardship understanding. This happens due to the old adaptation of the gadget.

There are numerous clients who don't refresh their gadgets on schedule and henceforth investigate for certain excellent issues. You should simply to refresh your gadget occasionally. While refreshing your gadget guarantee to not provide any order to it.

Fix Common Issues


It can be conceivable that the power line of the Alexa isn't associated as expected to the Alexa port or the attachment in the divider that means Alexa won't turn on. Mercifully look at isn't it creating problems for your speaker.

Subsequent to doing this you simply give a reboot to your Alexa gadget so no inner distortions make gives your brilliant speaker. At the point when the Alexa goes off hang tight for somewhere around 7 to 8 seconds and afterward again turn the speaker on.

At The End
These arrangements are completely explored and tried by our subject matter experts. We trust that you will be liberated from My Alexa Says I'm Having Trouble Understanding the right currently issue. Presently, you can again begin ordering your speaker, it will react to you with next to no similarity blunder. Contact with Alexa Setup troubleshooting expert today.
0helpful
2answers

How to Solve When Issues with Wrong Echo responding?

When Alexa Echo does not respond, then need to follow the steps
You can change the Wake words:
When Alexa Setup wrong responses then need to change the wake words with the given commands in the proper ways.
Check the mute Mics:
Here you will need to check the mute Mics Sometime it will Alexa red ring light flashing due to the Mute being turned off mode.
Press the Action Button:
This functionality is available in the Alexa Echo speaker device you can press it and solve the Alexa Not responding problem.
solve the Alexa Not Discovering Devices or Alexa Having Trouble Understanding Right Now Issues.
0helpful
1answer

What is the reason for Alexa saying I'm having trouble understanding?

Reason1: Contacting issues with Amazon server and understanding what you are saying
Reason2: Lost the Internet or wireless connection
Reason3: Alexa App or Software not update
Reason4: Wi-Fi range issues or Alexa not keep in wireless range

Read more for solve: Alexa Having Trouble Understanding
0helpful
1answer

Why My Alexa Routines Not Working Today?

Alexa Routines Not Working Due to

Routine is not written correctly right work
Internet connection not working when we connect with Alexa smart device
Alexa voice not working
Sometime Alexa is connecting with all routines
Alexa routine is disable mode
Alexa routines setting issues during When we connect Alexa and home smart device through Alexa App

How to Fix:

Need to check the Routine is written correctly
Need to check with say the Tigger words
Check the Alexa Echo is connect to Routine
Check the Sensor, voice commands, Alarm, etc are working condition mode
Need to delete or reinstall the Routine
Need to reset the Alexa Echo routine or device

Need to contact with Alexa expert today because they will resolve Alexa routine not working problem at a time. They will Also resolve the smart Alexa issues such as

Alexa Offline
Amazon Echo Registration Failure
Alexa Having Trouble Understanding
Alexa Not Discovering Devices
Alexa won't Connect to fire TV
Echo won't connect to Amazon music
1helpful
4answers

How to Fix when Alexa Echo Doesn't Understand or Respond to your request?

When your Alexa Echo not responding or understanding the request, then follow steps to fix this problem
Check your power adapter connection or also make sure you are using the same power adaptor that is included with your Alexa device.
Check the internet connection that is connected with high-speed data.
Check your Alexa device isn't muted (Because if your Alexa device is mute then Alexa red ring issues show)
Give clear word commands to Alexa
Check your Alexa device updated and also check the Plug your Alexa device connection

When your above step is fulfilled, then your Alexa Echo not responding is resolved, otherwise, you need to call the Alexa Echo helpline, today.
1helpful
3answers

Why is my Echo Show Not Responding to Voice Commands today?

Many reason behind for the Echo show not responding to voice commands such as
Your Wireless network is not working properly.
Alexa Echo mute button is not Switch ON condition.
Wi-Fi router range issues and Alexa Echo show devices are not placed on the wi-fi network.
Alexa Echo shows privacy feature is not enabled.
Alexa App, is not update it.
Alexa Echo hard to listen
Alexa Echo skill not updated.
When this problem arises then you need to Solve the above problem or contact today's Alexa Expert they will resolve this Echo Show Not responding to voice commands in a minute.
0helpful
1answer

Why the Alexa Won't Connect To Wi-Fi network and Shown As Offline?

Don't worry buddy, I am here with the best solutions to take you out of this trouble. You just have to follow the guideline that is underneath shared with you.

Check The Distance: If you are unaware of this then it would be our pleasure to let you know that there should be at least a gap of 3 to 4 feets maintained in between the Alexa and the router.

Placing devices too close or too far from the actual distance may lead to Internet problems. So, kindly make sure that the distance should be properly maintained.

Remove The Obstacles: If there would be any object in between your devices then it may definitely cause trouble to the Internet to pass. So, to not face the instability of the Internet you have to clear all the barriers that come across your devices.

OTHER OPTION: I understand that sometimes it would be difficult to remove the objects. So, you can replace the devices if you can not remove them.

We hope that after doing this will help you to overcome Alexa won't connect to Wi-Fi.

Check The Placement: There are some mistakes that most of the Alexa users made and hence troubleshoot with Internet and Alexa offline issues. Let's checkout those flaws-

  • You have to ensure that the router should be placed 4 to 5 feet above from the level of the floor.
  • The router should not be placed on a glass type structure, this troubles the Internet to transfer.
  • The devices whether Alexa or router should not be placed close to any electronic gadgets.

Reconnect The Internet: If you are still facing the same issue then might be possible that the Internet is not connected with your device. Some of the time it happens that the user connects the network with the gadgets but due to natural clashes it would not connect with the device.

There is nothing to be afraid about as it happens some of the time. To fix this issue all you have to do is to just reconnect the Internet. While reconnecting kindly enter the correct password. Before confirming, recheck the password.

Reboot The Device: It is nothing but an internal issue that is causing problems to you. You just disconnect the Internet and press the switch off button. Wait till the lights do not go off on Alexa, after that unplug the power cord wire.

Lets count 1...2...3...4...5...6...7 and there you have to plug the wire in. Press the button to turn on Alexa. Wait till Alexa won't set up itself.

Kindly connect it with a strong Internet connection and after that give any command to Alexa. Hopefully, Alexa is no longer saying "I am having trouble connecting to the Internet" Means Alexa Having Trouble Understanding.

We are glad to know that the steps mentioned here will be useful to you to overcome your problem. Now, you can easily get full access to Alexa without any problem.
0helpful
1answer

Alexa Not Responding today why? How to Fix it?

If Alexa is Not Responding to your Voice commands and say "sorry I have Alexa Having Trouble Understanding right now." Then you have to need to fix these problems. Here you have the need to fix Alexa is not responding to issues through some easy steps.

Check to Make sure your Alexa Echo Power and internet connection are working in condition.
Check Echo Microphone is turned ON.
SmartPhone and Alexa Device on the same Wi-Fi network.
Alexa device is kept in wireless network range.
Check your Wi-Fi network connection.
Check your device Alexa is what heard
Need to change wake words
Need to set your Alexa-enable device to factory default

Read more: Fix: Alexa Not Responding Problem with the easy method
0helpful
1answer

Alexa is telling me she is having trouble understand right now. Try again later.

If your Alexa says "Alexa Having trouble understanding right now", then you need to troubleshoot the Alexa device.

5 ways to try to fix it

If Alexa having trouble understanding issues arise then you need to shutdown Alexa for a few minutes and after restart the Alexa Device.
Unplug the Echo Device and Plug after few minute
Make sure Alexa is connected to the internet.
Also check the Alexa App's update condition.
If Above all fails then you need to try to fully reset the Alexa Echo device.

Some time Alexa not responding issues arise then you then contact Alexa Helpline, they will resolve the Alexa related problem within a minute.
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