My Bose wave radio/cd is approx 10 years old and has just started playing up as the CD is not working. where can I take it to be repaired? Some CD's play but most do not. It sometimes starts on the first track but cannot be forwarded on to different tracks. Can you recommend what to do Bill

I took mine back to the Bose store and they gave me credit on my Wave that was about ten years old toward a new CD wave radio. I would recommend taking it to the Bose store and see what they can do for you.

My radio stopped working. I was able to take it into a Bose store and trade it in on a new radio. My old one was about ten years old and it did not have a CD player. I was able to trade it in on a new one with a CD player.

you can get it repaired by Bose and call tech at 973 644 2673

The Bose Wave Radio doesn't have a CD player. The Bose Wave Radio/CD does.

It will only play standard music CD's with standard CD Audio on them.

The manual is available at Bose.com.

I hope it is still under warranty and can be replaced, Bose products are littered with problems.

Pool loading of the CD can be a simple lens cleaning or a defective laser/transport.

First step is to unplug for 10 minutes then replug.

Failing that find the nearest service centre.

Hope this helps!

Cheers,

you sure have a problem with your cd pick up unit or servo drive,for that must bring it to your local repair shop
as for the poor recepcion olease try a better antena

Try replacing the battery on the bottom of the system - alot of people miss it because you have it constantly plugged into the mains, but replacing this (somehow) re-sets the system, and 9 times out of 10 solves the issue.

Bose does not release their parts lists or schematics, effectively creating a monopoly for parts and repairs. In fact, their web site says that the Bose factory is the only option for service or repair. They used to list a flat rate repair charge on the web site, but removed it - probably because it scared too many people. Their troubleshooting guide (below) might help, but it's very simplistic.

Before you invest in expensive factory repair on one of these trouble prone sets, you might want to investigate the new HD radios -- better sound at a MUCH lower price.

http://www.bose.com/controller?event=VIEW_STATIC_PAGE_EVENT&url=/customer_service/owners/troubleshoot/index.jsp

Unfortunately Bose will not release their schematics or parts lists, effectively giving them a monopoly on repairs. Their web site, www.bose.com, offers to repair most Wave radios for $100 or to give owners of broken sets a $200 allowance towards the purchase of a new Wave. Before spending the big bucks though, you might want to check out the new HD radios. Better sound and a MUCH lower price.

i would say that your lense is dirty and yes cleaning it might help