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LPoh Posted on Apr 30, 2019

My sound bar doesn't emit sound. I have a Vizio model SB3630-E6 sound bar. It is connected via HDMI cable to a Portta 3 port switch. What do I need to do/change to have the sound bar work?

The flat screen is a Samsung 5200 series 5 with 2 HDMI ports - HDMI in 1 (MHL & DVI) and HDMI in 2 (STB). The HDMI 3 port switch is connected to the HDMI in 1 slot on the flat screen, the Direct TV box is connected to the HDMI in 2 slot on the flat screen. The sound bar has power. When the flat screen is powered on the sound bar cycles thru the startup searching for an audio source as evidenced by the flashing led's. No sound is emitted from the flat screen until the sound bar times out searching for an audio source.

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David Koenigsaecker

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  • Posted on Apr 30, 2019
David Koenigsaecker
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Go into TV menu, scroll down to audio, then go to digital audio out. Change to auto or optic and HDMI.

  • LPoh
    LPoh May 08, 2019

    I tried that - but do not see those choices on my menu.

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5 Related Answers

MrBob84

Robert Jones

  • 90 Answers
  • Posted on Feb 13, 2008

SOURCE: No Picture from Component Input #1 or #2 but do have audio via Surrond Sound

Simplest thing would be that your component cables are not HU'd correctly. Having them reversed would do this.


Mr Bob

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Anonymous

  • Posted on Sep 26, 2008

SOURCE: My Samsung LN40A530 only produces

firmware update available at samsung web site

flubbard

  • 34 Answers
  • Posted on May 27, 2009

SOURCE: No sound when using HDMI cable but I do have sound if using DVI

Is your computer configured to send sound through the HDMI cable as its output device? This might be a setting within your sound card properties.

millermoto

  • 7 Answers
  • Posted on Jun 06, 2009

SOURCE: How to eliminate error screen:"your tv does not allow display of this program through the dvi input source. please chose another tv input source."

"cable box to tv is hdmi cable"

Everything I've read on the web says cable box to tv connection must also use component (rgb) cables. The error is coming from the cable box (STB). All the Scientific Atlanta (SA) cable boxes seem have this Digital Rights Management (DRM) bug and the only way to be totally rid of the error is to replace the digital connection from box to the TV with an analog connection.

smarthome2

Frank Fulton

  • 1114 Answers
  • Posted on Jun 23, 2009

SOURCE: Macbook Pro DVI---> HDMI + Digital Optical Out = Problem w/ Sound

On the Sony The HDMI takes "priority" over all others, that's why you loose audio. If you run your DVI/HDMI to the TV and optical to the soundbar that would fix your issue. If your TV does not have Multiple HDMI inputs, you can get a DVI/Component adapter for your MBP then run it to the TV, or, If you have to have HDMI just to have HDMI, you can get a 2:1 HDMI switch and still have optical to your soundbar. Make sense? If youneed more help, just post a comment and I'll help some more.

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Your sound bar can be connected to the UA40C500QF. Get an appropriate audio cable based on the sound bar. You'll either need a optical digital audio cable or an analog audio cable with a 3.5 mm plug on at least one side. (If your sound bar has an AUX input, then a 3.5 mm to 3.5 mm M/M audio cable is appropriate. Otherwise, you may need an RCA (M/M) to 3.5 mm audio cable or some sort of RCA to 3.5 mm adapter (F on one side, M on the other).) Connect this cable to the audio out on the TV (headphone or digital audio) and the appropriate audio in on the sound bar.

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You can still use the HDMI cable (HDMI out to any HDMI in on the TV) if you want to use the TV screen when changing the settings on the sound bar. Just change the TV source to that HDMI port with the Source button on the TV remote or on the TV (the left-most button on the front panel). Then change your source back to the video signal for the TV to view items connected to the other HDMI ports. If your sound bar has an HDMI input, you would similarly use set the TV to the sound input to watch that source.

I hope this helps. See the manual for the UA40C500Q for the details on setting the speakers to External speakers. The manual is available on the support page: https://www.samsung.com/au/support/model/UA40C5000QFXXY/ . The current link to the manual is http://downloadcenter.samsung.com/content/UM/201003/20100316163048500/BN68-02727A-00Eng-0225.pdf .

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