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Helen Smuts Posted on Oct 13, 2018
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My Seagate Exp Portable Drive 2 TB Model SRD0NF1 is not connecting to my laptop. It is making a sound like a cd turning. The light does not come on on the Portable drive.

1 Answer

Steve Pack

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  • Seagate Master 7,128 Answers
  • Posted on Oct 13, 2018
Steve Pack
Seagate Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

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Joined: Oct 15, 2013
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5 Related Answers

anaesarora

Arora Singh

  • 180 Answers
  • Posted on Jul 28, 2008

SOURCE: Broken portable hard drive - Maxtor (750)

I HAVE A RECOVERY UNIT IN MUMBAI INDIA . YOU CAN GET MY EMAIL ADDRESS FROM THIS SITE .. WE CAN BEGIN FROM THERE AS THERE IS A HARD DISK DAMAGE WHICH HAS TO BE RECTIFIED

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Anonymous

  • 289 Answers
  • Posted on Feb 10, 2009

SOURCE: My laptop HP zd8000 doesn't recognize Seagate external hard drive

hi..the reason for your problem is your extenal
hard drive has been affected by viruses.The best
solution to this problem is scanning your hard drive.
once you scan it u will be free of viruses and your
laptop will be able to recognise your hard drive.
try it out..
thank u..
rate me..

Anonymous

  • 26 Answers
  • Posted on Mar 01, 2009

SOURCE: sony laptop won't detect hard drive

Did you config as primary or slave?...jumper setting?

Try entering BIOS before your Operating System begins to boots up.

BIOS must recognize it before Windows ever will.

Anonymous

  • 72 Answers
  • Posted on Dec 26, 2009

SOURCE: Dropped Seagate 1.5 TB hard drive. Makes a noise

Probably not. A hard drive is very delicate and if dropped the lasers could have broken or even the discs.

Anonymous

  • 218 Answers
  • Posted on Jan 11, 2010

SOURCE: MSI K8T Neo 2 not recognize Hitach 1 TB Sata

This is a quote from VIA:

"CHIP FIRM VIA issued a note to its customers telling them of problems with chipset support for hard drives using the Serial ATA II standard.
It said that VT8237 and VT8237R chipsets don't provide forward compatibility for S-ATA II, which is important as hard drive makers are beginning to manufacture this type of drive.

But Via is readying the release of VT8237R Plus, which will solve the problem. This means that motherboard makers that use the former chipset should clear their inventory before September.

Hard drive manufacturers position with S-ATA II is as follows, said Via in its note. Western Digital and Samsung are already shipping these devices, while Seagate and Maxtor will start shipping them during this quarter.

If you connect S-ATA II drives to an old Via chipset which includes the VT8237, VT8237R, VT6420 and VT6421L, the devices won't be detected.

Some mobo makers, such as Epox, have already responded to the problem and have warned their customers to seek the support of hard drive vendors. In a letter to its customers, it said that they should also check the specs of other manufacturers' Via based motherboards."

Testimonial: "Thanks for quick explanation! Now I can return the drive."

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