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Fredene Appleby
Fredene Appleby Posted on Sep 09, 2018
Answered by a Fixya Expert

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My shark navigator brush won't turn when a have it in carpet mode, is there a part I need to replace.

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Thatvacguy.com

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  • Shark Master 1,619 Answers
  • Posted on Sep 09, 2018
Thatvacguy.com
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Joined: Jul 18, 2010
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You need to see if something is seizing it or keeping it from turning. Is the brush roll motor running? If not you need to find out why it isn't. Is the belt good?

5 Related Answers

runnoft

  • 29 Answers
  • Posted on May 29, 2009

SOURCE: bissell carpet cleaner brushes won't turn

Make sure you have released the handle, as if you wanted to push the machine forward. If the handle is locked upright, the brushes do not spin.

If they still don't spin, you may have a broken belt. Look carefully at the base, on each side. As I face the front of mine, on the right side of the machine, a small belt goes around one brush and a small cog wheel. On the left side, a larger belt goes around both brushes. If either belt is broken, the brushes will not spin. This can happen if you let gunk build up inside the clear plastic side pieces or around or above the brushes. It's very important to constantly be cleaning your Bissell. The belts can be ordered online and replaced. See your owner's manual.

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Anonymous

  • 1 Answer
  • Posted on May 22, 2010

SOURCE: shark navigator n22

What I tried and it worked for me is to losen the hose slightly from where it connects to the long plastic tube on the side to allow the little hole to show. What that does is to lessen the suction power a little since the problem is that the suction is too powerful on the carpet and the roller freezes.

Anonymous

  • 111 Answers
  • Posted on Jul 05, 2011

SOURCE: my brush won't turn on

Can you turn it by hand?

My bet is a belt broke or slipped off. Or it could be jammed.

Anonymous

  • 360 Answers
  • Posted on Oct 22, 2011

SOURCE: Shark SV736R motorized brush won't rotate

The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.

Anonymous

  • 1 Answer
  • Posted on Sep 15, 2012

SOURCE: My beater brush comes on

Same thing with my NAV22. Called them. They walked me through some troubleshooting and then they offered to send me a replacement power floor nozzle (the entire bottom piece). They said they don't want us to open it up to replace belts, so if you registered the product when you bought and it's been less than 5 years you should be all set...

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0helpful
1answer

My Shark Navigator, makes loud noise when switched to carpet. It's not clogged and there isn't any hair wrapped around rollers. How can I troubleshoot this?
They are all called 'Navigator' :>D
https://www.google.com/search?q=Shark+Navigator

When switch to carpet, the difference is that the brush roller turns. When it is on hard floors setting it doesn't. Remove the base plate, remove the brush and the belt. There is likely something wrapped around the drive spindle or clutch.

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Nov 22, 2023 • Shark Vacuums
0helpful
2answers

I recently purchased a Shark Navigator (White). When I vacuum my carpet - marks, like a rake might leave, show where I've cleaned. Is there an adjustment to eliminate these marks?
The vacuum is working fine- you have the brush setting set to low- raise it up to carpet, it seems to be set for hard floor or tile.
Read full answer
Mar 29, 2017 • Shark Navigator Bagless Upright Vacuum
0helpful
1answer

My shark navigator delux model is nv4226 the brush will not spin it is clean an I thought perhaps the belt was stretched so I replaced it and the brush still doesn't move.how can I fix this
Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
Read full answer
Dec 24, 2016 • Shark Vacuums
0helpful
1answer

Roller on shark navigator professional
Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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Read full answer
Nov 27, 2016 • Shark Vacuums
0helpful
1answer

Roll brush on the shark navigator lift awat
Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
Read full answer
Sep 24, 2016 • Shark Vacuum. Navigator Lift-Away Bagless...
1helpful
1answer

Shark nv350 making loud noise when switched for carpet
HI, it's Jim from Crucial Vacuum!

If your Shark NV350 vacuum is making loud noises when switched to carpet then there are a few parts of your vacuum you can check to resolve the problem.

First thing let's check your vacuums canister. The idea is to prevent clogs and anything that will obstruct your vacuum from operating properly, and running smoothly without noise. You'll want to empty your canister after every use.

Secondly, let's check out your brush roll. Is there hair wrapped around the roll itself, or any noticeable debris that would prevent the brush roll from turning? If so remove it and manually rotate the brush roll to help unearth any hidden clogs behind the roll.

While you're examining your vacuums brush roll take a look at the belt as well. If the belt isn't wrapped around the brush roll properly this could be causing the noise. The belt should have a good bit of tension on it in order for the brush roll to turn properly. Your vacuums belt should be replaced roughly every 3 months. So be sure it's on properly and has a good bit of tension.

You can purchase replacement parts for your Shark NV350 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=NV350&order=relevance&dir=desc&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim

Crucial Vacuum Customer Care
http://www.crucialvacuum.com
Read full answer
Mar 19, 2015 • Shark Navigator Lift-Away NV350
1helpful
2answers

Shark navigator making strange noise. Still have suction, doesn't make noise when beater bar not moving. What could be the problem?
HI, it's Jim from Crucial Vacuum!

If your Shark Navigator vacuum is only making a strange noise when the brush roll is turning then the two things to consider and examine would be the brush roll itself as well as the belt.

First off lets look at the brush roll itself. Right off the bat is there any noticeable debris caught in it? You're mainly looking for long carpet fibers, or even strands of hair? If so try using a scissor to cut the blockage away. Then, manually rotate the brush roll to uncover further clogs. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll entirely. There should be two screws holding the plate onto your Shark Navigator. Use a screw driver to remove these screws to gain access to the brush roll and belt.

The second part to check would be your Shark Navigator's belt. With use the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that. A general rule would be that you're going to want to replace your belt about every 6 months. And if your belt is really loose this could be causing a noise when your brush roll is active.

You can purchase your replacement parts for your Shark Navigator direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Shark+Navigator&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
Read full answer
Nov 26, 2014 • Shark Vacuums
6helpful
8answers

Brush won't spin on my shark navigator.
Maybe not the same issue, but my roller brush would only work intermittently. I had to take apart the main housing and clean the two contacts (female side) that connect to the lower brush assembly. Now it works like new.
Read full answer
Oct 30, 2011 • Shark Navigator Bagless Upright Vacuum
0helpful
1answer

Shark SV736R motorized brush won't rotate
The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.
Read full answer
Oct 21, 2011 • Euro-Pro Shark Steam Mop - Gray/ Purple...
0helpful
1answer

Brush roller won.t turn. It turns for a sec. then shuts off. I have cleaned all clogs. This is a shark navigator. Can I remove bottom of vac to access the roller? The manual doesn,t mention this as a...
Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance of your vacuum is crucial and will help it work at peak performance.

First things first let's focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they lose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
Read full answer
Apr 06, 2011 • Euro-Pro NV22 Shark Navigator Bagless...
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