Shark Vacuums - Recent Questions, Troubleshooting & Support

I had a shark vacuum as well the only thing i can tell you is do not put it on the lowest setting for carpet pile height. My shark also had lost a screws on the bottom so when i did adjust for height it didn't move the adjustment properly or yours could be broken. Put it on its side and turn adjuster to see if it moves properly and don't use bare floor selection for carpet easy to mistake that selection when we are in a hurry and turn that dial one click too far. I still do it on my Eureka Vacuum.
Hope this helps you

Shark Vacuums | Answered Yesterday

Does it have a "brushes" lowering/higher switch?
Normally due to brushes being too low in particular on deep pile carpets??
check the actual fixings for the rotating brushes are ok and the brush not simply need "clicking" back into place?

Shark Rotator... | Answered Yesterday

Do you have the height setting correct for the type of carpet? Is it hard if you push it over a wooden or tile floor?

Shark Vacuums | Answered 3 days ago

Hello, Deb -

Look for a label (possibly a silver-colored label with black print) along the side (left or right side) of the main body of the vacuum / collection container.

Best wishes.

Shark Vacuums | Answered on Mar 19, 2019

Loree, Check the attached links,for your models batteries, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Shark Vacuum Battery eBay
Euro Pro Shark Vacuum Battery Pack Xbp610

Shark Vacuums | Answered on Mar 06, 2019

Maybe not the same issue, but my roller brush would only work intermittently. I had to take apart the main housing and clean the two contacts (female side) that connect to the lower brush assembly. Now it works like new.

Shark Navigator... | Answered on Feb 28, 2019

The NV 500 Rotator does the same as the motor is located in the canister unit. I have one and it does the same. Check and change the filters, be sure the motor intake under the filters does not have hair or debris inside (this can happen if you don't change/wash filters frequently). You can clean the motor area by turning it upside down and shaking or with compressed air

Shark Vacuums | Answered on Feb 22, 2019


Shark Vacuums | Answered on Feb 22, 2019

To start off you need a special screw driver just to get inside the unit !!!

Shark Vacuums | Answered on Feb 20, 2019

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