SOURCE: Janome Memory Craft 9500 Troubleshooting
The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.
SOURCE: Janome 7021 needle is not catching thread from bobbin
did try joann fabric store or some other sewing store in the area
SOURCE: will not pick up bobbin thread
Unusual for this machine. Check to be sure the needle is inserted with the flat side to the back of the machine. If it is, remove the needle plate, bobbin and bobbin case. Turn the hand wheel slowly toward you and see if the point of the hook is above or below the eye of the needle when the hook point is aligned behind the needle. If the eye is above the point of the hook the machine is out of time and best taken to qualified technician.
SOURCE: on a babylock elegante the bobbin thread shows,
Have you reset the tensions for this machine, look in your manual and follow directions. If this is an Elegante there is also a set of instructions on the machine. On the LCD screen there is a picture of a sewing machine with a question mark, touch it, find Troubleshooting and touch that then find the problem you are having and read. If this does not help take it to a Brother dealer and have it reset so as to keep you machine in good running order.
SOURCE: My Janome needle thread will not pick up the
Your Machine is out of time, you probably broke a needle or sewed over a pin. take the machine to your locsl deler to be re timed. about 90.00
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