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Janet Dunlap Armentrout Posted on May 27, 2018
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Janome 350E will not pull up the bobbin thread during operation. re-threaded the bobbin top thread,replaced needle,changed threads,changed designs.

1 Answer

R.A. Ellis

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  • Janome Master 12,731 Answers
  • Posted on May 27, 2018
R.A. Ellis
Janome Master
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Joined: Jun 12, 2012
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Try a brand new needle. If that doesn't help, then it's quite possible the machine has been knocked out of time. Search for "sewing machine timing" or take it for service.

5 Related Answers

coesew

  • 1 Answer
  • Posted on Jun 05, 2008

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

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Anonymous

  • 373 Answers
  • Posted on Feb 07, 2009

SOURCE: Janome 7021 needle is not catching thread from bobbin

did try joann fabric store or some other sewing store in the area

sewtexas

  • 136 Answers
  • Posted on Jul 04, 2009

SOURCE: will not pick up bobbin thread

Unusual for this machine. Check to be sure the needle is inserted with the flat side to the back of the machine. If it is, remove the needle plate, bobbin and bobbin case. Turn the hand wheel slowly toward you and see if the point of the hook is above or below the eye of the needle when the hook point is aligned behind the needle. If the eye is above the point of the hook the machine is out of time and best taken to qualified technician.

Anonymous

  • 14 Answers
  • Posted on Jul 07, 2009

SOURCE: on a babylock elegante the bobbin thread shows,

Have you reset the tensions for this machine, look in your manual and follow directions. If this is an Elegante there is also a set of instructions on the machine. On the LCD screen there is a picture of a sewing machine with a question mark, touch it, find Troubleshooting and touch that then find the problem you are having and read. If this does not help take it to a Brother dealer and have it reset so as to keep you machine in good running order.

Anonymous

  • 26 Answers
  • Posted on Aug 06, 2009

SOURCE: My Janome needle thread will not pick up the

Your Machine is out of time, you probably broke a needle or sewed over a pin. take the machine to your locsl deler to be re timed. about 90.00

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1helpful
1answer

I have a janome memory craft 350E, when I embroider it is pulling the bobbin thread through to the right side, I have changed the tension but it is still doing it. Can you help please

I suspect the bobbin thread has escaped its tension spring. If you give the bobbin thread a quick short tug and the bobbin spool spins then likely the thread is not behind the tension spring. This usually causes hook jam but not always.



First be sure you have threaded per machine instructions... see below.



Next turn handwheel and position needle at the high point of stroke (always when loading bobbin). Remove and re-insert bobbin. Now, to be sure the bobbin thread is fully positioned behind the tension spring, before you move the bobbin thread into the notch, place your right index finger on top of the bobbin spool to prevent the bobbin spool from turning. Hold thread snugly (in slight tension) as you move it towards the back of the notch. You should feel the thread slide in place behind the spring. Let loose the spool and lightly pull thread. Note the resulting change in tension. (don't forget to set top thread tension back to a more normal setting)



Comment here if you require further assistance.



If you need... your manual may be downloaded at no charge from the Janome site.
https://www.janome.com/siteassets/support/manuals/embroidery-models/inst-book-mc350e.pdf
1helpful
2answers

I have a janome 8200, when sewing the top stitch is perfect but top thread bunch under neath and no bobbin thread appears to be used, I have changed threads, bobbins and needle,

Be sure to use a brand new needle.

Remove the thread from the machine. ALWAYS RAISE the presser foot and rethread the upper thread. This allows the tension disk to release so the thread will seat properly. Verify that the thread path is correct.

Check that the bobbin is installed correctly (turning the proper direction in the bobbin case) and the bobbin case tension is threaded correctly.

Set the upper tension to the midway point. (This is the beginning point and may need tweaking later.)

Pull the bobbin thread to the top of the sewing project.
How and Why to Bring up the Bobbin Thread P.S.--this works with regular sewing, not just for quilting.

Lower the presser foot and test your machine. Begin sewing slowly.

If there are still issues--upper thread looping, try tightening but if it doesn't improve, the tension mechanism may not be working properly. Check and remove any thread pieces or gunk stuck in the tension mechanism. If still not working, it probably needs service.

If the bobbin thread is still not connecting with the upper thread, the sewing machine's timing is most likely off. (Search the internet for "sewing machine timing." There are multiple web sites and videos available that discuss this OR take it for service.)

...
0helpful
1answer

How do I change the bobbin in a Janome sewing machine?

There is a small plastic plate where the needle goes down through the foot, remove this cover and you will see the bobbin. Remove the bobbin and refill or selecting another bobbin turn it so that when you pull the thread the bobbin turns anti-clock-wise, slip the bobbin into the black plastic casing, pulling the thread towards the small red arrow at the bottom of the casing, slip the thread between break in the silver metal sleeve pulling it to your left between the 2 pieces of metal this is where the tension on the thread is. You have now changed your bobbin. With the plastic plate still off, hold the top thread with your left hand and with your right slowly turn the wheel, this will send the needle (holding your top thread) down into the bobbin casing and will pick up the bottom thread, pull on the top thread and bring the bottom thread up through the hole in the plate. Replace the plastic plate and recommence sewing. Good luck
Sue
0helpful
1answer

Needle keeps jamming, won't thread

Good day!

please try this simple tips:

Good day!

A sewing machine operator can often help themselves when their machine does not operate properly.
Here are some simple instructions, which if properly used can save time and mechanics service calls.
TROUBLE;UPPER THREAD KEEPS BREAKING;
This could be trouble;================Do this;
1.Top tension to tight================loosen tension 1 turn
2.Machine improperly threaded=========check threading
3.Thread twisted on guide post========"
4.Thread twisted out of tension======="
5.Take up spring bent or broken=======Check action of spring
6.Thread jumped off pull off finger===Check threading
7.Needle bent or burred===============new needle
8.Bad cone of thread==================try another cone
TROUBLE;LOWER THREAD KEEPS BREAKING;
1.Bobbin tensionspring to tight=======Loosen tension slightly
2.Bobbin threaded wrong===============check threading
3.Bobbin wound to tight or uneven=====try new bobbin
4.lint or thread on bobbin case=======clean inside case
5.Lint or thread inside hook==========clean inside hook
6.Bobbin case nicked bent or burred===check/change case
TROUBLE;MACHINE STARTED SKIPPING STITCHES;
1.Needle bent or burred===============change
2.Needle set in crooked===============Check
3.Thread jumped off take up spring====check threading
4.Thread jumped off pull off finger===check threading
TROUBLE STITCHES SHOWING LOOPS;
1.Forming loops on top of cloth=======Tighten bobbin tension
======================================or loosen top tension.
2.forming loops on bottom of cloth====Tighten top tension
3.Bobbin placed in case incorrectly===remove and replace
4.Bobbin thread slipped from under====check threading of
tension===============================bobbin case
5.Lint or thread in top tension=======clean between tension discs


Thank you and good luck.
1helpful
1answer

Necchi 535FA--the tension seems to be off. The thread keeps breaking or pulling out of the needle. When i sew on cotton it was working then when I switched to a stretchy faux crushed velvet the tread...

Good day!

please try this simple tips:

Good day!

A sewing machine operator can often help themselves when their machine does not operate properly.
Here are some simple instructions, which if properly used can save time and mechanics service calls.
TROUBLE;UPPER THREAD KEEPS BREAKING;
This could be trouble;================Do this;
1.Top tension to tight================loosen tension 1 turn
2.Machine improperly threaded=========check threading
3.Thread twisted on guide post========"
4.Thread twisted out of tension======="
5.Take up spring bent or broken=======Check action of spring
6.Thread jumped off pull off finger===Check threading
7.Needle bent or burred===============new needle
8.Bad cone of thread==================try another cone
TROUBLE;LOWER THREAD KEEPS BREAKING;
1.Bobbin tensionspring to tight=======Loosen tension slightly
2.Bobbin threaded wrong===============check threading
3.Bobbin wound to tight or uneven=====try new bobbin
4.lint or thread on bobbin case=======clean inside case
5.Lint or thread inside hook==========clean inside hook
6.Bobbin case nicked bent or burred===check/change case
TROUBLE;MACHINE STARTED SKIPPING STITCHES;
1.Needle bent or burred===============change
2.Needle set in crooked===============Check
3.Thread jumped off take up spring====check threading
4.Thread jumped off pull off finger===check threading
TROUBLE STITCHES SHOWING LOOPS;
1.Forming loops on top of cloth=======Tighten bobbin tension
======================================or loosen top tension.
2.forming loops on bottom of cloth====Tighten top tension
3.Bobbin placed in case incorrectly===remove and replace
4.Bobbin thread slipped from under====check threading of
tension===============================bobbin case
5.Lint or thread in top tension=======clean between tension discs


Thank you and good luck.
1helpful
1answer

My singer curvy 8780 has a timing issue the needle is scraping on the bobbin casement and will not sew,cleaned and oiled, changed needle turned off and on. any suggestions?

Good day!

please try this simple tips:

Good day!

A sewing machine operator can often help themselves when their machine does not operate properly.
Here are some simple instructions, which if properly used can save time and mechanics service calls.
TROUBLE;UPPER THREAD KEEPS BREAKING;
This could be trouble;================Do this;
1.Top tension to tight================loosen tension 1 turn
2.Machine improperly threaded=========check threading
3.Thread twisted on guide post========"
4.Thread twisted out of tension======="
5.Take up spring bent or broken=======Check action of spring
6.Thread jumped off pull off finger===Check threading
7.Needle bent or burred===============new needle
8.Bad cone of thread==================try another cone
TROUBLE;LOWER THREAD KEEPS BREAKING;
1.Bobbin tensionspring to tight=======Loosen tension slightly
2.Bobbin threaded wrong===============check threading
3.Bobbin wound to tight or uneven=====try new bobbin
4.lint or thread on bobbin case=======clean inside case
5.Lint or thread inside hook==========clean inside hook
6.Bobbin case nicked bent or burred===check/change case
TROUBLE;MACHINE STARTED SKIPPING STITCHES;
1.Needle bent or burred===============change
2.Needle set in crooked===============Check
3.Thread jumped off take up spring====check threading
4.Thread jumped off pull off finger===check threading
TROUBLE STITCHES SHOWING LOOPS;
1.Forming loops on top of cloth=======Tighten bobbin tension
======================================or loosen top tension.
2.forming loops on bottom of cloth====Tighten top tension
3.Bobbin placed in case incorrectly===remove and replace
4.Bobbin thread slipped from under====check threading of
tension===============================bobbin case
5.Lint or thread in top tension=======clean between tension discs


Thank you and good luck.
0helpful
1answer

SIMILAR PROBLEM OF TOP THREAD ACCUMULATING IN BOBBIN AREA

it sounds like a needle threading problem. if you have the instruction book, pull yout needle thread off the machine and re-thread as per the book ie presser foot up and make sure thread goes betwen tension discs and up over takeup lever.

to check needle tension is ok, lower presser foot and pull needle thread through needle, the needle thread should be tight enough to bend the needle a little.

goodluck,

scott.
0helpful
2answers

Top thread breaking during sewing.

your needle needs to be replaced and make sure it is in correctly..if this does not work you will need to make sure your thread is not old. then adjust you bobbin tension...there are 2 tensions on machine top and bobbin
0helpful
1answer

Bobbin in 350e

Sounds like the bobbin thread may have become knotted or jammed. I would suggest if you have a spare bobin trying that one to see if the same problem occurs.

Good luck
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